Redmine

Amit Bansal wrote:

[...] But clicking on it gives:

-------
Internal error

An error occurred on the page you were trying to access.
If you continue to experience problems please contact your redMine administrator for assistance.
-------

Please post the stacktrace which can be found in your logfile. More info which is needed to provide support can be found at the submissions-page in the Wiki.

Regards,

Mischa.

I've the same problem. The production.log file is attached.

Redmine: 0.8.4
Ruby 1.8.6
OS: Windows 2003 Server

Kunal Ashar wrote:

I've the same problem. The production.log file is attached.

Redmine: 0.8.4
Ruby 1.8.6
OS: Windows 2003 Server

At first: looking at the errors in the log you've posted I think you have some more problems with some other plugin assets from the Graphs plugin too. Looks like ../plublic/plugin_assets isn't writeable by the webserver...

Regarding the issue concerning the Bugcloud plugin: this section of the plugin page assumes that the plugin is installed in the directory ../vendor/plugins/redmine_bugcloud. It seems you've installed the plugin in ../vendor/plugins/maedana-redmine_bugcloud-c5f56a5.

Hope it helps... :)

Regards,

Mischa.

Thanks Mischa, it worked!

I [incorrectly] assumed that since the zip file unzipped itself as "maedana-redmine_bugcloud-c5f56a5/...", that it was the way the developer intended users to install the plugin.

When I renamed the folder to "redmine_bugcloud", it worked fine.