Defect #11005: Error with the PDF export function - Redmine

Custom queries

Documentation issues
Open defects
Open features
Patch queue
Plugin issues
Translation patches

Actions

Copy link

Defect #11005

closed

Error with the PDF export function

Added by Arnaud Dulieu almost 12 years ago. Updated 3 months ago.

Status:

Closed

Priority:

Normal

Assignee:

Jean-Philippe Lang

Category:

PDF export

Target version:

Start date:

Due date:

% Done:

Estimated time:

Resolution:

Cant reproduce

Affected version:

1.4.1

Description

Internal error when clicking on the PDF button to export issue list.
No useful info in the apache log file.

On a bright new installation of red mine 1.4.1
ruby 1.8.7

All access rights looks ok.

Related issues

Has duplicate Redmine - Defect #12076: Can't edit update of an issue

Closed

Actions

Has duplicate Redmine - Defect #12863: Editing messages in Issue history does not work

Closed

Actions

Has duplicate Redmine - Defect #13184: 500 internal server error when changing tracker

Closed

Actions

Issue # Delay: days Cancel

History
Notes
Property changes

Actions

Copy link

Updated by Cyber Sprocket almost 12 years ago

We have the same issue. Ruby 1.8.7 seems to be the trigger. Looks like something is missing/broken in Ruby.

This seems to be backed up by this post:
http://yehudakatz.com/2010/01/02/the-craziest-fing-bug-ive-ever-seen/

Our log File:

Started GET "/projects/adpress/issues.pdf" for 76.26.193.219 at Thu May 24 20:57:11 -0400 2012

NoMethodError (undefined method `to_ary' for #<Mime::Type:0xb76b58ac>):
actionpack (3.2.3) lib/action_dispatch/http/mime_type.rb:270:in `method_missing'
actionpack (3.2.3) lib/action_dispatch/http/mime_negotiation.rb:55:in `Array'
actionpack (3.2.3) lib/action_dispatch/http/mime_negotiation.rb:55:in `formats'
actionpack (3.2.3) lib/action_dispatch/http/mime_negotiation.rb:49:in `format'
actionpack (3.2.3) lib/action_controller/metal/instrumentation.rb:22:in `process_action'
actionpack (3.2.3) lib/action_controller/metal/params_wrapper.rb:205:in `process_action'
activerecord (3.2.3) lib/active_record/railties/controller_runtime.rb:18:in `process_action'
actionpack (3.2.3) lib/abstract_controller/base.rb:121:in `process'
actionpack (3.2.3) lib/abstract_controller/rendering.rb:45:in `process'
actionpack (3.2.3) lib/action_controller/metal.rb:203:in `dispatch'
actionpack (3.2.3) lib/action_controller/metal/rack_delegation.rb:14:in `dispatch'
actionpack (3.2.3) lib/action_controller/metal.rb:246:in `action'
actionpack (3.2.3) lib/action_dispatch/routing/route_set.rb:73:in `call'
actionpack (3.2.3) lib/action_dispatch/routing/route_set.rb:73:in `dispatch'
actionpack (3.2.3) lib/action_dispatch/routing/route_set.rb:36:in `call'
journey (1.0.3) lib/journey/router.rb:68:in `call'
journey (1.0.3) lib/journey/router.rb:56:in `each'
journey (1.0.3) lib/journey/router.rb:56:in `call'
actionpack (3.2.3) lib/action_dispatch/routing/route_set.rb:600:in `call'
rack-openid (1.3.1) lib/rack/openid.rb:98:in `call'
actionpack (3.2.3) lib/action_dispatch/middleware/best_standards_support.rb:17:in `call'
rack (1.4.1) lib/rack/etag.rb:23:in `call'
rack (1.4.1) lib/rack/conditionalget.rb:25:in `call'
actionpack (3.2.3) lib/action_dispatch/middleware/head.rb:14:in `call'
actionpack (3.2.3) lib/action_dispatch/middleware/params_parser.rb:21:in `call'
actionpack (3.2.3) lib/action_dispatch/middleware/flash.rb:242:in `call'
rack (1.4.1) lib/rack/session/abstract/id.rb:205:in `context'
rack (1.4.1) lib/rack/session/abstract/id.rb:200:in `call'
actionpack (3.2.3) lib/action_dispatch/middleware/cookies.rb:338:in `call'
activerecord (3.2.3) lib/active_record/query_cache.rb:64:in `call'
activerecord (3.2.3) lib/active_record/connection_adapters/abstract/connection_pool.rb:467:in `call'
actionpack (3.2.3) lib/action_dispatch/middleware/callbacks.rb:28:in `call'
activesupport (3.2.3) lib/active_support/callbacks.rb:405:in `_run__397314981__call__4__callbacks'
activesupport (3.2.3) lib/active_support/callbacks.rb:405:in `send'
activesupport (3.2.3) lib/active_support/callbacks.rb:405:in `__run_callback'
activesupport (3.2.3) lib/active_support/callbacks.rb:385:in `_run_call_callbacks'
activesupport (3.2.3) lib/active_support/callbacks.rb:81:in `send'
activesupport (3.2.3) lib/active_support/callbacks.rb:81:in `run_callbacks'
actionpack (3.2.3) lib/action_dispatch/middleware/callbacks.rb:27:in `call'
actionpack (3.2.3) lib/action_dispatch/middleware/remote_ip.rb:31:in `call'
actionpack (3.2.3) lib/action_dispatch/middleware/debug_exceptions.rb:16:in `call'
actionpack (3.2.3) lib/action_dispatch/middleware/show_exceptions.rb:56:in `call'
railties (3.2.3) lib/rails/rack/logger.rb:26:in `call_app'
railties (3.2.3) lib/rails/rack/logger.rb:16:in `call'
actionpack (3.2.3) lib/action_dispatch/middleware/request_id.rb:22:in `call'
rack (1.4.1) lib/rack/methodoverride.rb:21:in `call'
rack (1.4.1) lib/rack/runtime.rb:17:in `call'
activesupport (3.2.3) lib/active_support/cache/strategy/local_cache.rb:72:in `call'
rack (1.4.1) lib/rack/lock.rb:15:in `call'
actionpack (3.2.3) lib/action_dispatch/middleware/static.rb:62:in `call'
rack-cache (1.2) lib/rack/cache/context.rb:136:in `forward'
rack-cache (1.2) lib/rack/cache/context.rb:245:in `fetch'
rack-cache (1.2) lib/rack/cache/context.rb:185:in `lookup'
rack-cache (1.2) lib/rack/cache/context.rb:66:in `call!'
rack-cache (1.2) lib/rack/cache/context.rb:51:in `call'
railties (3.2.3) lib/rails/engine.rb:479:in `call'
railties (3.2.3) lib/rails/application.rb:220:in `call'
railties (3.2.3) lib/rails/railtie/configurable.rb:30:in `send'
railties (3.2.3) lib/rails/railtie/configurable.rb:30:in `method_missing'
passenger (2.2.11) lib/phusion_passenger/rack/request_handler.rb:92:in `process_request'
passenger (2.2.11) lib/phusion_passenger/abstract_request_handler.rb:207:in `main_loop'
passenger (2.2.11) lib/phusion_passenger/rack/application_spawner.rb:118:in `run'
passenger (2.2.11) lib/phusion_passenger/rack/application_spawner.rb:65:in `spawn_application'
passenger (2.2.11) lib/phusion_passenger/utils.rb:184:in `safe_fork'
passenger (2.2.11) lib/phusion_passenger/rack/application_spawner.rb:58:in `spawn_application'
passenger (2.2.11) lib/phusion_passenger/rack/application_spawner.rb:41:in `spawn_application'
passenger (2.2.11) lib/phusion_passenger/spawn_manager.rb:159:in `spawn_application'
passenger (2.2.11) lib/phusion_passenger/spawn_manager.rb:287:in `handle_spawn_application'
passenger (2.2.11) lib/phusion_passenger/abstract_server.rb:352:in `__send__'
passenger (2.2.11) lib/phusion_passenger/abstract_server.rb:352:in `main_loop'
passenger (2.2.11) lib/phusion_passenger/abstract_server.rb:196:in `start_synchronously'
passenger (2.2.11) bin/passenger-spawn-server:61

Actions

Copy link

Updated by Jean-Philippe Lang almost 12 years ago

Resolution set to Cant reproduce

I can't reproduce with 1.4.1 and ruby1.8.7.

Actions

Copy link

Updated by zhaochun lu almost 12 years ago

I have the same problem.

Actions

Copy link

Updated by Cyber Sprocket almost 12 years ago

Is there possibly a gem or something with Passenger that triggers the problem?

Apache + Passenger + Ruby + Rails with Redmine 2.0 cannot export CSV, PDF, or the RSS Atom. They all product an error similar to the one output by the Passenger logging in Ruby as noted above.

What can we do to help isolate and track down the issue?

Actions

Copy link

Updated by karim bernardet almost 12 years ago

Same problem for me : no export possible in txt, html or pdf
just upgrade to redmine 2.0.3

Started GET "/projets/projects/gfcpv2/wiki/Requirements.txt" for XXXXXX at Wed Jun 20 21:57:33 +0200 2012

NoMethodError (undefined method `to_ary' for #<Mime::Type:0x2b9174ea4350>):
actionpack (3.2.6) lib/action_dispatch/http/mime_type.rb:270:in `method_missing'
actionpack (3.2.6) lib/action_dispatch/http/mime_negotiation.rb:55:in `Array'
actionpack (3.2.6) lib/action_dispatch/http/mime_negotiation.rb:55:in `formats'
actionpack (3.2.6) lib/action_dispatch/http/mime_negotiation.rb:49:in `format'
actionpack (3.2.6) lib/action_controller/metal/instrumentation.rb:22:in `process_action'
actionpack (3.2.6) lib/action_controller/metal/params_wrapper.rb:206:in `process_action'
activerecord (3.2.6) lib/active_record/railties/controller_runtime.rb:18:in `process_action'
actionpack (3.2.6) lib/abstract_controller/base.rb:121:in `process'
actionpack (3.2.6) lib/abstract_controller/rendering.rb:45:in `process'
actionpack (3.2.6) lib/action_controller/metal.rb:203:in `dispatch'
actionpack (3.2.6) lib/action_controller/metal/rack_delegation.rb:14:in `dispatch'
actionpack (3.2.6) lib/action_controller/metal.rb:246:in `action'
actionpack (3.2.6) lib/action_dispatch/routing/route_set.rb:73:in `call'
actionpack (3.2.6) lib/action_dispatch/routing/route_set.rb:73:in `dispatch'
actionpack (3.2.6) lib/action_dispatch/routing/route_set.rb:36:in `call'
journey (1.0.4) lib/journey/router.rb:68:in `call'
journey (1.0.4) lib/journey/router.rb:56:in `each'
journey (1.0.4) lib/journey/router.rb:56:in `call'
actionpack (3.2.6) lib/action_dispatch/routing/route_set.rb:600:in `call'
rack-openid (1.3.1) lib/rack/openid.rb:98:in `call'
actionpack (3.2.6) lib/action_dispatch/middleware/best_standards_support.rb:17:in `call'
rack (1.4.1) lib/rack/etag.rb:23:in `call'
rack (1.4.1) lib/rack/conditionalget.rb:25:in `call'
actionpack (3.2.6) lib/action_dispatch/middleware/head.rb:14:in `call'
actionpack (3.2.6) lib/action_dispatch/middleware/params_parser.rb:21:in `call'
actionpack (3.2.6) lib/action_dispatch/middleware/flash.rb:242:in `call'
rack (1.4.1) lib/rack/session/abstract/id.rb:205:in `context'
rack (1.4.1) lib/rack/session/abstract/id.rb:200:in `call'
actionpack (3.2.6) lib/action_dispatch/middleware/cookies.rb:338:in `call'
activerecord (3.2.6) lib/active_record/query_cache.rb:64:in `call'
activerecord (3.2.6) lib/active_record/connection_adapters/abstract/connection_pool.rb:473:in `call'
actionpack (3.2.6) lib/action_dispatch/middleware/callbacks.rb:28:in `call'
activesupport (3.2.6) lib/active_support/callbacks.rb:405:in `_run__397314981__call__4__callbacks'
activesupport (3.2.6) lib/active_support/callbacks.rb:405:in `send'
activesupport (3.2.6) lib/active_support/callbacks.rb:405:in `__run_callback'
activesupport (3.2.6) lib/active_support/callbacks.rb:385:in `_run_call_callbacks'
activesupport (3.2.6) lib/active_support/callbacks.rb:81:in `send'
activesupport (3.2.6) lib/active_support/callbacks.rb:81:in `run_callbacks'
actionpack (3.2.6) lib/action_dispatch/middleware/callbacks.rb:27:in `call'
actionpack (3.2.6) lib/action_dispatch/middleware/remote_ip.rb:31:in `call'
actionpack (3.2.6) lib/action_dispatch/middleware/debug_exceptions.rb:16:in `call'
actionpack (3.2.6) lib/action_dispatch/middleware/show_exceptions.rb:56:in `call'
railties (3.2.6) lib/rails/rack/logger.rb:26:in `call_app'
railties (3.2.6) lib/rails/rack/logger.rb:16:in `call'
actionpack (3.2.6) lib/action_dispatch/middleware/request_id.rb:22:in `call'
rack (1.4.1) lib/rack/methodoverride.rb:21:in `call'
rack (1.4.1) lib/rack/runtime.rb:17:in `call'
activesupport (3.2.6) lib/active_support/cache/strategy/local_cache.rb:72:in `call'
rack (1.4.1) lib/rack/lock.rb:15:in `call'
actionpack (3.2.6) lib/action_dispatch/middleware/static.rb:62:in `call'
rack-cache (1.2) lib/rack/cache/context.rb:136:in `forward'
rack-cache (1.2) lib/rack/cache/context.rb:245:in `fetch'
rack-cache (1.2) lib/rack/cache/context.rb:185:in `lookup'
rack-cache (1.2) lib/rack/cache/context.rb:66:in `call!'
rack-cache (1.2) lib/rack/cache/context.rb:51:in `call'
railties (3.2.6) lib/rails/engine.rb:479:in `call'
railties (3.2.6) lib/rails/application.rb:220:in `call'
railties (3.2.6) lib/rails/railtie/configurable.rb:30:in `send'
railties (3.2.6) lib/rails/railtie/configurable.rb:30:in `method_missing'
passenger (3.0.13) lib/phusion_passenger/rack/request_handler.rb:96:in `process_request'
passenger (3.0.13) lib/phusion_passenger/abstract_request_handler.rb:516:in `accept_and_process_next_request'
passenger (3.0.13) lib/phusion_passenger/abstract_request_handler.rb:274:in `main_loop'
passenger (3.0.13) lib/phusion_passenger/classic_rails/application_spawner.rb:321:in `start_request_handler'
passenger (3.0.13) lib/phusion_passenger/classic_rails/application_spawner.rb:275:in `send'
passenger (3.0.13) lib/phusion_passenger/classic_rails/application_spawner.rb:275:in `handle_spawn_application'
passenger (3.0.13) lib/phusion_passenger/utils.rb:479:in `safe_fork'
passenger (3.0.13) lib/phusion_passenger/classic_rails/application_spawner.rb:270:in `handle_spawn_application'
passenger (3.0.13) lib/phusion_passenger/abstract_server.rb:357:in `__send__'
passenger (3.0.13) lib/phusion_passenger/abstract_server.rb:357:in `server_main_loop'
passenger (3.0.13) lib/phusion_passenger/abstract_server.rb:206:in `start_synchronously'
passenger (3.0.13) lib/phusion_passenger/abstract_server.rb:180:in `start'
passenger (3.0.13) lib/phusion_passenger/classic_rails/application_spawner.rb:149:in `start'
passenger (3.0.13) lib/phusion_passenger/spawn_manager.rb:219:in `spawn_rails_application'
passenger (3.0.13) lib/phusion_passenger/abstract_server_collection.rb:132:in `lookup_or_add'
passenger (3.0.13) lib/phusion_passenger/spawn_manager.rb:214:in `spawn_rails_application'
passenger (3.0.13) lib/phusion_passenger/abstract_server_collection.rb:82:in `synchronize'
passenger (3.0.13) lib/phusion_passenger/abstract_server_collection.rb:79:in `synchronize'
passenger (3.0.13) lib/phusion_passenger/spawn_manager.rb:213:in `spawn_rails_application'
passenger (3.0.13) lib/phusion_passenger/spawn_manager.rb:132:in `spawn_application'
passenger (3.0.13) lib/phusion_passenger/spawn_manager.rb:275:in `handle_spawn_application'
passenger (3.0.13) lib/phusion_passenger/abstract_server.rb:357:in `__send__'
passenger (3.0.13) lib/phusion_passenger/abstract_server.rb:357:in `server_main_loop'
passenger (3.0.13) lib/phusion_passenger/abstract_server.rb:206:in `start_synchronously'
passenger (3.0.13) helper-scripts/passenger-spawn-server:99

Cheers

Karim

Actions

Copy link

Updated by Sidimar Carniel over 11 years ago

Assignee set to Jean-Philippe Lang

I'm having the same problem:
Redmine 2.0.3
Passenger 3.0.15
Rack 1.4.1
Ruby 1.8.7
S.O CentOS 5.8

Not work export pdf and png, not work rest webservice which displays the same error.

Actions

Copy link

Updated by Bill Wang over 11 years ago

I have find the problem:

Array(Mime[parameters[:format]])

the Array() method is not working, which require method: to_ary

solution:
1. actionpack (3.2.6) lib/action_dispatch/http/mime_negotiation.rb:55
change from Array(Mime[parameters[:format]])
to Array.wrap(Mime[parameters[:format]])

2. upgrade ruby to latest
I use this version, and it works.

ruby 1.8.7 (2011-05-23 patchlevel 346) [i686-linux]

3. maybe the latest actionpack fixed that problem?

ref:
https://rails.lighthouseapp.com/projects/8994/tickets/5599-use-arraywrap-instead-of-array

Actions

Copy link

Updated by Dan Clarke over 11 years ago

I've also had this affecting me in 2.1.2.stable.10698, I'm sorry if the below problem isn't the same issue, but as far as I can tell, it is.

Info:

  Redmine version                          2.1.2.stable.10698
  Ruby version                             1.8.7 (x86_64-linux)
  Rails version                            3.2.8
  Environment                              production
  Database adapter                         MySQL

As stated above, this was affecting ATOM, and this is where I was getting the errors, it may be my set up however:

Started GET "/projects/1/activity.atom?key=28cf9056229771372bdcde963a41900ffe5ad085&user_id=1" for 213.106.101.114 at Wed Oct 24 17:00:18 +0100 2012

NoMethodError (undefined method `to_ary' for #<Mime::Type:0x7fa75b70e478>):
  actionpack (3.2.8) lib/action_dispatch/http/mime_type.rb:270:in `method_missing'
  actionpack (3.2.8) lib/action_dispatch/http/mime_negotiation.rb:55:in `Array'
  actionpack (3.2.8) lib/action_dispatch/http/mime_negotiation.rb:55:in `formats'
  actionpack (3.2.8) lib/action_dispatch/http/mime_negotiation.rb:49:in `format'
  actionpack (3.2.8) lib/action_controller/metal/instrumentation.rb:22:in `process_action'
  actionpack (3.2.8) lib/action_controller/metal/params_wrapper.rb:207:in `process_action'
  activerecord (3.2.8) lib/active_record/railties/controller_runtime.rb:18:in `process_action'
  actionpack (3.2.8) lib/abstract_controller/base.rb:121:in `process'
  actionpack (3.2.8) lib/abstract_controller/rendering.rb:45:in `process'
  actionpack (3.2.8) lib/action_controller/metal.rb:203:in `dispatch'
  actionpack (3.2.8) lib/action_controller/metal/rack_delegation.rb:14:in `dispatch'
  actionpack (3.2.8) lib/action_controller/metal.rb:246:in `action'
  actionpack (3.2.8) lib/action_dispatch/routing/route_set.rb:73:in `call'
  actionpack (3.2.8) lib/action_dispatch/routing/route_set.rb:73:in `dispatch'
  actionpack (3.2.8) lib/action_dispatch/routing/route_set.rb:36:in `call'
  journey (1.0.4) lib/journey/router.rb:68:in `call'
  journey (1.0.4) lib/journey/router.rb:56:in `each'
  journey (1.0.4) lib/journey/router.rb:56:in `call'
  actionpack (3.2.8) lib/action_dispatch/routing/route_set.rb:600:in `call'
  rack-openid (1.3.1) lib/rack/openid.rb:98:in `call'
  actionpack (3.2.8) lib/action_dispatch/middleware/best_standards_support.rb:17:in `call'
  rack (1.4.1) lib/rack/etag.rb:23:in `call'
  rack (1.4.1) lib/rack/conditionalget.rb:25:in `call'
  actionpack (3.2.8) lib/action_dispatch/middleware/head.rb:14:in `call'
  actionpack (3.2.8) lib/action_dispatch/middleware/params_parser.rb:21:in `call'
  actionpack (3.2.8) lib/action_dispatch/middleware/flash.rb:242:in `call'
  rack (1.4.1) lib/rack/session/abstract/id.rb:205:in `context'
  rack (1.4.1) lib/rack/session/abstract/id.rb:200:in `call'
  actionpack (3.2.8) lib/action_dispatch/middleware/cookies.rb:339:in `call'
  activerecord (3.2.8) lib/active_record/query_cache.rb:64:in `call'
  activerecord (3.2.8) lib/active_record/connection_adapters/abstract/connection_pool.rb:473:in `call'
  actionpack (3.2.8) lib/action_dispatch/middleware/callbacks.rb:28:in `call'
  activesupport (3.2.8) lib/active_support/callbacks.rb:405:in `_run__397314981__call__4__callbacks'
  activesupport (3.2.8) lib/active_support/callbacks.rb:405:in `send'
  activesupport (3.2.8) lib/active_support/callbacks.rb:405:in `__run_callback'
  activesupport (3.2.8) lib/active_support/callbacks.rb:385:in `_run_call_callbacks'
  activesupport (3.2.8) lib/active_support/callbacks.rb:81:in `send'
  activesupport (3.2.8) lib/active_support/callbacks.rb:81:in `run_callbacks'
  actionpack (3.2.8) lib/action_dispatch/middleware/callbacks.rb:27:in `call'
  actionpack (3.2.8) lib/action_dispatch/middleware/remote_ip.rb:31:in `call'
  actionpack (3.2.8) lib/action_dispatch/middleware/debug_exceptions.rb:16:in `call'
  actionpack (3.2.8) lib/action_dispatch/middleware/show_exceptions.rb:56:in `call'
  railties (3.2.8) lib/rails/rack/logger.rb:26:in `call_app'
  railties (3.2.8) lib/rails/rack/logger.rb:16:in `call'
  actionpack (3.2.8) lib/action_dispatch/middleware/request_id.rb:22:in `call'
  rack (1.4.1) lib/rack/methodoverride.rb:21:in `call'
  rack (1.4.1) lib/rack/runtime.rb:17:in `call'
  activesupport (3.2.8) lib/active_support/cache/strategy/local_cache.rb:72:in `call'
  rack (1.4.1) lib/rack/lock.rb:15:in `call'
  actionpack (3.2.8) lib/action_dispatch/middleware/static.rb:62:in `call'
  rack-cache (1.2) lib/rack/cache/context.rb:136:in `forward'
  rack-cache (1.2) lib/rack/cache/context.rb:245:in `fetch'
  rack-cache (1.2) lib/rack/cache/context.rb:185:in `lookup'
  rack-cache (1.2) lib/rack/cache/context.rb:66:in `call!'
  rack-cache (1.2) lib/rack/cache/context.rb:51:in `call'
  railties (3.2.8) lib/rails/engine.rb:479:in `call'
  railties (3.2.8) lib/rails/application.rb:223:in `call'
  railties (3.2.8) lib/rails/railtie/configurable.rb:30:in `send'
  railties (3.2.8) lib/rails/railtie/configurable.rb:30:in `method_missing'
  /usr/local/lib/ruby/gems/1.9.1/gems/passenger-3.0.9/lib/phusion_passenger/rack/request_handler.rb:96:in `process_request'
  /usr/local/lib/ruby/gems/1.9.1/gems/passenger-3.0.9/lib/phusion_passenger/abstract_request_handler.rb:513:in `accept_and_process_next_request'
  /usr/local/lib/ruby/gems/1.9.1/gems/passenger-3.0.9/lib/phusion_passenger/abstract_request_handler.rb:274:in `main_loop'
  /usr/local/lib/ruby/gems/1.9.1/gems/passenger-3.0.9/lib/phusion_passenger/rack/application_spawner.rb:205:in `start_request_handler'
  /usr/local/lib/ruby/gems/1.9.1/gems/passenger-3.0.9/lib/phusion_passenger/rack/application_spawner.rb:170:in `send'
  /usr/local/lib/ruby/gems/1.9.1/gems/passenger-3.0.9/lib/phusion_passenger/rack/application_spawner.rb:170:in `handle_spawn_application'
  /usr/local/lib/ruby/gems/1.9.1/gems/passenger-3.0.9/lib/phusion_passenger/utils.rb:479:in `safe_fork'
  /usr/local/lib/ruby/gems/1.9.1/gems/passenger-3.0.9/lib/phusion_passenger/rack/application_spawner.rb:165:in `handle_spawn_application'
  /usr/local/lib/ruby/gems/1.9.1/gems/passenger-3.0.9/lib/phusion_passenger/abstract_server.rb:357:in `__send__'
  /usr/local/lib/ruby/gems/1.9.1/gems/passenger-3.0.9/lib/phusion_passenger/abstract_server.rb:357:in `server_main_loop'
  /usr/local/lib/ruby/gems/1.9.1/gems/passenger-3.0.9/lib/phusion_passenger/abstract_server.rb:206:in `start_synchronously'
  /usr/local/lib/ruby/gems/1.9.1/gems/passenger-3.0.9/lib/phusion_passenger/abstract_server.rb:180:in `start'
  /usr/local/lib/ruby/gems/1.9.1/gems/passenger-3.0.9/lib/phusion_passenger/rack/application_spawner.rb:128:in `start'
  /usr/local/lib/ruby/gems/1.9.1/gems/passenger-3.0.9/lib/phusion_passenger/spawn_manager.rb:253:in `spawn_rack_application'
  /usr/local/lib/ruby/gems/1.9.1/gems/passenger-3.0.9/lib/phusion_passenger/abstract_server_collection.rb:132:in `lookup_or_add'
  /usr/local/lib/ruby/gems/1.9.1/gems/passenger-3.0.9/lib/phusion_passenger/spawn_manager.rb:246:in `spawn_rack_application'
  /usr/local/lib/ruby/gems/1.9.1/gems/passenger-3.0.9/lib/phusion_passenger/abstract_server_collection.rb:82:in `synchronize'
  /usr/local/lib/ruby/gems/1.9.1/gems/passenger-3.0.9/lib/phusion_passenger/abstract_server_collection.rb:79:in `synchronize'
  /usr/local/lib/ruby/gems/1.9.1/gems/passenger-3.0.9/lib/phusion_passenger/spawn_manager.rb:244:in `spawn_rack_application'
  /usr/local/lib/ruby/gems/1.9.1/gems/passenger-3.0.9/lib/phusion_passenger/spawn_manager.rb:137:in `spawn_application'
  /usr/local/lib/ruby/gems/1.9.1/gems/passenger-3.0.9/lib/phusion_passenger/spawn_manager.rb:275:in `handle_spawn_application'
  /usr/local/lib/ruby/gems/1.9.1/gems/passenger-3.0.9/lib/phusion_passenger/abstract_server.rb:357:in `__send__'
  /usr/local/lib/ruby/gems/1.9.1/gems/passenger-3.0.9/lib/phusion_passenger/abstract_server.rb:357:in `server_main_loop'
  /usr/local/lib/ruby/gems/1.9.1/gems/passenger-3.0.9/lib/phusion_passenger/abstract_server.rb:206:in `start_synchronously'
  /usr/local/lib/ruby/gems/1.9.1/gems/passenger-3.0.9//helper-scripts/passenger-spawn-server:99

I have attempted solution 1, however this didn't work.

Actions

Copy link

Updated by Jonathan Tee over 11 years ago

Hi,
i had the same isse, see http://www.redmine.org/boards/2/topics/33950
But Solution 1 works for me

Environment:
Redmine version 2.1.0.stable
Ruby version 1.8.7 (x86_64-linux)
Rails version 3.2.8
Environment production
Database adapter MySQL

Apache+fcgid
ruby 1.8.7 (2008-05-31 patchlevel 0) [x86_64-linux]

RedhatEnterpriseServer5

Actions

Copy link

#10

Updated by Michal Unzeitig over 11 years ago

Reported duplicate similar problem in #12863.
I can confirm that patching the lib/action_dispatch/http/mime_negotiation.rb:55 as mentioned above has helped.
(My Action Pack is v3.2.11 bude the code at the line 55 was same as in v3.2.6)

Actions

Copy link

#11

Updated by Pavel Potcheptsov about 11 years ago

same issue:
http://www.redmine.org/issues/12076#note-8
would you please make any suggestion?

Actions

Copy link

#12

Updated by Pavel Potcheptsov about 11 years ago

        location ~ .(html|css|js) {
              root /var/www/rm2.2.2/public;
              expires 30d;
              access_log off;
              error_log off; }

after removing "js" from nginx config file, Edit works

Actions

Copy link

#13

Updated by Go MAEDA 3 months ago

Status changed from New to Closed

Closing this issue because this seems to be caused by very old versions of Rails or Ruby.

Actions

Copy link

Also available in: Atom PDF

Project

General

Profile

Redmine

Custom queries

Defect #11005

Error with the PDF export function

Updated by Cyber Sprocket almost 12 years ago

Updated by Jean-Philippe Lang almost 12 years ago

Updated by zhaochun lu almost 12 years ago

Updated by Cyber Sprocket almost 12 years ago

Updated by karim bernardet almost 12 years ago

Updated by Sidimar Carniel over 11 years ago

Updated by Bill Wang over 11 years ago

Updated by Dan Clarke over 11 years ago

Updated by Jonathan Tee over 11 years ago

Updated by Michal Unzeitig over 11 years ago

Updated by Pavel Potcheptsov about 11 years ago

Updated by Pavel Potcheptsov about 11 years ago

Updated by Go MAEDA 3 months ago