Defect #12261
closed
HTML email being recognized as spam by gmail
0%
Description
I have a redmine instance sending emails using a GMail account and I realized that emails were being recognized as spam by gmail. I tried to use sendmail as relay to gmail's smtp, but same result.
Using postfix as relay, I could send email by console (using the 'mail' command), but redmine were still being flag as spam, using the same sendmail relay. So I decided to check 'Plain text mail (no HTML)' and voilá! It worked, mail delivered without spam flag.
There must be something on HTML email headers causing this. Here follows two originals, one plain text (delivered ok) and one html (delivered as spam).
Just ask me if you need more info. I'll keep my instance sending plain text emails for now.
Files
Related issues
Updated by Jean-Philippe Lang about 12 years ago
redmine.org uses Gmail as well and I don't think that notifications are treated as spam.
Updated by Dmitry Babenko about 12 years ago
We use Google Apps email account to send emails from Redmine and have no problems.
Bruno, there are a lot of rules used by spam filters to recognize spam. E.g. it may treat your url http://myhost.net:8080 as harmful. Try to change it to real url.
Updated by Bruno Medeiros about 12 years ago
Dmitry Babenko wrote:
We use Google Apps email account to send emails from Redmine and have no problems.
Bruno, there are a lot of rules used by spam filters to recognize spam. E.g. it may treat your url http://myhost.net:8080 as harmful. Try to change it to real url.
I just obfuscated here to post, but I really run redmine on port 8080. But why GMail only recognizes as Spam the HTML version?
Updated by Holger Just almost 2 years ago
- Status changed from New to Closed
- Priority changed from High to Normal
- Resolution set to Cant reproduce
Spam rules are generally rather complex and in the case of gmail non-public. We have not seen common sightings of false-positive spam detection of Rdmine notifications.
In your case, the URL with a non-standard port might have contributed to the spam status though as written earlier.