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Feature #13425

closed

Ignore X-Autoreply mails

Added by Maxim Krušina over 11 years ago. Updated almost 10 years ago.

Status:
Closed
Priority:
Low
Assignee:
Maxim Krušina
Category:
Email receiving
Target version:
3.0.0
Start date:
Due date:
% Done:

0%

Estimated time:
Resolution:
Fixed

Description

When someone of our team has autoresponder ON (vacation, etc.) it's very annoying that these autoreply messages are parsed into the ticket's stream.
I guess that there can be really easy sollution:

Parse header for specific string, if it is auto-reply, simply don't process.

We're using Google Apps, in this case it seems to be this:
  • X-Autoreply: yes
but probably, there will be more standards:

PS: yep. still stucked to: 1.3.1.stable.8922, I'll upgrade to 2.x soon :)

Related issues

Related to Redmine - Defect #15999: Ignoring out of office emailsClosed

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 #1

Updated by Mischa The Evil over 11 years ago

Maxim, hasn't this been covered by #2879, #2984, #9534, #10607 and #10835?

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 #2

Updated by Maxim Krušina over 11 years ago

  • Status changed from New to Needs feedback
  • Assignee set to Maxim Krušina
  • Priority changed from High to Low

Probably by this one: #10607
We will upgrade to 1.4.x and then I'll check it again

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 #3

Updated by Toshi MARUYAMA almost 10 years ago

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 #4

Updated by Toshi MARUYAMA almost 10 years ago

  • Subject changed from Dont parse autoreply emails into the issue feed (or elsewhere) to Ignore X-Autoreply mails
  • Status changed from Needs feedback to New
  • Target version set to 3.0.0
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 #5

Updated by Toshi MARUYAMA almost 10 years ago

  • Status changed from New to Closed
  • Resolution set to Fixed

Committed in trunk r13738.

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