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Feature #13478

open

E-Mail response to ticket changes status to In Progress

Added by Jason Butz over 11 years ago. Updated over 11 years ago.

Status:
New
Priority:
Normal
Assignee:
-
Category:
Email receiving
Target version:
-
Start date:
Due date:
% Done:

0%

Estimated time:
Resolution:

Description

It would be nice to have a feature that if a ticket is updated via e-mail and the status is "New", or preferably something you choose, that the status is then changed to "In Progress", or preferably something you choose.

Actions #1

Updated by Mischa The Evil over 11 years ago

It is already part of RedmineReceivingEmails. You can use keywords (when configured as such) to change issue status using emails.
I don't think that this should be default behavior.

Actions #2

Updated by Toshi MARUYAMA over 11 years ago

  • Category set to Email receiving
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