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Defect #13764

closed

Unable to create a new ticket from an email

Added by chris p over 11 years ago. Updated about 9 years ago.

Status:
Closed
Priority:
High
Assignee:
-
Category:
Email receiving
Target version:
-
Start date:
Due date:
% Done:

0%

Estimated time:
Resolution:
Affected version:
2.3.0

Description

I get the following error when I try and create a new ticket from an email, can any one help? This is a new enviroment and is the latest version

Validation failed: Assignee can't be blank

I have searched high and low but am unable to find a solution. I can update existing tickets as the assignee is set for them.

This is my env:

About your application's environment
Ruby version 1.8.7 (x86_64-linux)
RubyGems version 1.8.15
Rack version 1.4
Rails version 3.2.13
Active Record version 3.2.13
Action Pack version 3.2.13
Active Resource version 3.2.13
Action Mailer version 3.2.13
Active Support version 3.2.13
Middleware Rack::Cache, ActionDispatch::Static, Rack::Lock, #<ActiveSupport::Cache::Strategy::LocalCache::Middleware:0x7ffa5693c738>, Rack::Runtime, Rack::MethodOverride, ActionDispatch::RequestId, Rails::Rack::Logger, ActionDispatch::ShowExceptions, ActionDispatch::DebugExceptions, ActionDispatch::RemoteIp, ActionDispatch::Callbacks, ActiveRecord::ConnectionAdapters::ConnectionManagement, ActiveRecord::QueryCache, ActionDispatch::Cookies, ActionDispatch::Session::CookieStore, ActionDispatch::Flash, ActionDispatch::ParamsParser, ActionDispatch::Head, Rack::ConditionalGet, Rack::ETag, ActionDispatch::BestStandardsSupport, OpenIdAuthentication
Application root /usr/share/redmine-2.3
Environment production
Database adapter mysql
Database schema version 20130217094251

Environment:
Redmine version 2.3.0.stable.11679
Ruby version 1.8.7 (x86_64-linux)
Rails version 3.2.13
Environment production
Database adapter MySQL
Redmine plugins:
ekanban 0.0.1
redmine_default_assign 0.2.0

Thanks in advance...

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