Redmine

John W wrote:

I have been testing the incoming email feature using Outlook. Clicking "new" email the message has the following in the title bar "Untitled - Message (HTML)". Setting any fields - priority, status, custom field(s) etc are ignored.

I'm not sure, but perhaps your problem is related to the one I'm experiencing on #14491. I too have been unable to set priority & status, but other fields like project and category are set fine via email. I've also tried setting the Due Date (via due_date), but haven't had any luck with that.

The example bash script I listed on #14491:

#!/bin/bash

# Purpose:   Fetch emails and import into Redmine
# Reference: http://www.redmine.org/projects/redmine/wiki/RedmineReceivingEmails

cd /opt/redmine

sudo -u www-data bundle exec rake -f /opt/redmine/Rakefile redmine:email:receive_imap \
    RAILS_ENV="development" \
    host=mail.example.com username=support@example.com password=PASSWORD \
    move_on_success=accepted_emails move_on_failure=rejected_emails \
    project=unassigned category=unassigned tracker=support \
    no_permission_check=1 unknown_user=accept port=993 ssl=1 \
    allow_override=project,tracker,status,priority,category,assigned_to,\
    fixed_version,start_date,due_date,estimated_hours,\
    done_ratio > /dev/null 2>&1

FTR: html mail handling was improved by #16962.