Defect #19542
closed
[Email Notifications] Email are not sent according to user settings
Added by nicolas felix over 9 years ago.
Updated about 6 years ago.
Category:
Email notifications
Resolution:
Cant reproduce
Description
Hi Redmine team,
I just migrated from 2.6.0 to 3.0.1 version,
and I am facing to an issue related to email notifications.
Indeed, if the following options are set in the user account panel :
- notification mode is For any event of the selected projects only.
- option I don't want to be notified of changes that I make myself is OFF.
Users do not receive any notifications.
If option I don't want to be notified of changes that I make myself is switched to ON, notifications finally works.
FYI, my account - for which notification
works - is set differently :
- notification mode is For any event of all my projects.
- option I don't want to be notified of changes that I make myself is OFF.
If you need any information, or tests you want me to achieve, let me know !
Best regards,
Nicolas
- Status changed from New to Needs feedback
Environment:
Redmine version 3.0.1.stable
Ruby version 2.0.0-p594 (2014-10-27) [i386-mingw32]
Rails version 4.2.0
Environment production
Database adapter Mysql2
SCM:
Subversion 1.8.10
Filesystem
Redmine plugins:
redmine_improved_searchbox 0.0.3
redmine_theme_changer 0.2.0
redmine_work_time 0.3.0
email configuration :
default:
# Outgoing emails configuration (see examples above)
email_delivery:
delivery_method: :async_smtp
async_smtp_settings:
address: smtp.gmail.com
port: 587
domain: smtp.gmail.com
authentication: :plain
user_name: XXXXX
password: ******
enable_starttls_auto: true
There isn't any error thrown into the production.log file.
- Status changed from Needs feedback to New
Hi ,
address: smtp.gmail.com
a) Has notification email ever worked ?
b) Please verify that the passwords are correct.
Thank you
Hi Rahul
Rahul Chawla wrote:
a) Has notification email ever worked ?
b) Please verify that the passwords are correct.
Thank you
Email notification works, as I wrote, @If option I don't want to be notified of changes that I make myself is switched to ON, notifications finally works.@
Do you have any idea where I can check if notification is fired ? any logs to look for ? anything else ?
Thanks for you help.
- Status changed from New to Resolved
Upgraded to 3.4.0, not reproduced anymore
- Status changed from Resolved to Closed
- Resolution set to Cant reproduce
Thank you for the feedback.
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