Redmine

This may be related to the problem reported on #19737, but along with the improper handling of Outlook emails the Truncate option doesn't appear to be working. I've tested using Outlook emails, Exchange webmail and Mozilla Thunderbird.

So far the Truncate option is respected when:

• Using Outlook and responding after converting to Plaintext
• Using Exchange web and leaving in HTML format
• Using Exchange web and converting to Plaintext
• Using Mozilla Thunderbird and leaving in HTML format
• Using Mozilla Thunderbird and converting to Plaintext

So far the problem appears to be limited to Outlook email replies in HTML format.