Feature #2026
open
Improve E-Mail notification templates
0%
Description
The current format for E-Mail notifications is very raw and hard to parse.
I like the format that MantisBT uses for its notifications, so I tried to adapt it for redmine.
Here is the result:
Subject: [CoreDev !#829]: Segmentation Fault on button click The following issue has been has been UPDATED by John Wayne: [CoreDev !#829]: Segmentation Fault on button click ====================================================================== http://redmine/issues/show/217 ====================================================================== Created By : Bob Hope Assigned To: John Wayne ====================================================================== Project: CoreDev Issue ID: 217 Category: Bug Status: Assigned Priority: Urgent Target version: 1.7 Progress: [###.......] 30% ====================================================================== Date Submitted: 2008-02-14 01:24 CET Last Modified: 2008-03-21 17:22 CET ====================================================================== Ticket Subject and Description: Segmentation fault on button click When I press any button in the UI the application crashes with SIGSEGV. This happens in the Windows, Linux and Atari build. ====================================================================== Relationships ID Summary ---------------------------------------------------------------------- related to 164 User reports random crashes when he doe... related to 199 Boss says our application sucks, when t... ====================================================================== ---------------------------------------------------------------------- Jack Ass - 2008-02-17 17:23 ---------------------------------------------------------------------- * Description UPDATED * Priority Changed from Irrelevant to Normal Yes, I could reproduce this in the atari build. ---------------------------------------------------------------------- Barbie Ken - 2008-02-17 19:23 ---------------------------------------------------------------------- * Priority Changed from Normal to Urgent This sucks, can we have a fix? Urgent, all customers have terminated their contracts ---------------------------------------------------------------------- Frank CEO - 2008-02-17 20:50 ---------------------------------------------------------------------- * Assigned to John Wayne You're all fired. Except John, you go fix it. Then you'll be fired, too. ---------------------------------------------------------------------- John Wayne - 2008-02-21 17:22 ---------------------------------------------------------------------- * Progress updated: 20% -> 30% Working on it.
To someone who has never used MantisBT this may, at a glance, look like information overload.
Let me point out the advantages:
- The format is well-structured. Everything is always in the same place. This is easier on the eyes than the "random" layout that redmine uses currently.
- Each E-Mail contains the complete change-history of the ticket. There is no need to open a webbrowser to inspect a changed ticket. The E-Mail is nearly equivalent to the browser view.
I propose to make this (or something similar) the new default template format for redmine.
What do you guys think?
Related issues
Updated by Ali Nebi about 15 years ago
Hi, i will be really happy if notification template is formated better. I vode for that.
Jim, can you post a patch for this or tell me what changes you have done to get this format of notification template?
Thanks in advanced!
Updated by Terence Mill over 14 years ago
A configurable template as admin setting ,where wildcards/ticket variables could be used to format the template would be a solution which solves the problem and furture requetsts for this topic.
Updated by
Updated by Terence Mill over 13 years ago
That is what we would need also, but can u provide a documentation and patch howto make this work?
Updated by Daniel Felix about 12 years ago
Well, i like the current format of those report mails. it is short and give the latest informations direct on top of the correspondig mail.
As another suggestion:
Maybe add the possibility to customize those email-reports on a easy way by adding some configuration file like the application.css.
This way, every person could define it own mailformating?
Updated by
Updated by Pablo Giudice almost 10 years ago
+1 We are looking for something similar to this. We just want to be able to know who will be notified when an email is replied.
Updated by
Updated by Taine Woo over 5 years ago
I think it would be good if there is some options to enable/disable each parts of issues, including fields, descriptions and also full journal history, to be or not to be shown in notification email.
for me, i would like to include two parts in the notification email:
1. the modified parts, it's implemented in current redmine 4.
2. the detail info of this issue, and also full notes history of it (all info displayed on the website). first half of this point is implemented in current redmine 4, but later half, the full notes history, is not displayed in the mail in current redmine 4.
So i this Jim's suggestion is good, but better if there is option for admin to choose. and also option for each field to be set, for display in notification mail or not.