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Defect #21741

closed

Authorized error on download attachment of note

Added by Mostafa Mirmousavi over 9 years ago. Updated about 9 years ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
Attachments
Target version:
-
Start date:
Due date:
% Done:

0%

Estimated time:
Resolution:
Invalid
Affected version:

Description

I updated redmine to version 3.2, and attachments in note not work.
I can download other attachment but when download attachment of note show this error:

You are not authorized to access this page.

Environment:
  Redmine version                3.2.0.stable                                        [0/516]
  Ruby version                   2.1.8-p440 (2015-12-16) [x86_64-linux-gnu]                 
  Rails version                  4.2.5                                                      
  Environment                    production                                                 
  Database adapter               PostgreSQL                                                 
SCM:                                                                                        
  Subversion                     1.8.8                                                      
  Darcs                          2.8.4                                                      
  Mercurial                      2.8.2                                                      
  Cvs                            1.12.13                                                    
  Bazaar                         2.7.0                                                      
  Git                            2.7.0                                                      
  Filesystem                                                                                
Redmine plugins:                                                                            
  redmine_agile                  1.3.12                                                     
  redmine_ckeditor               1.1.3                                                      
  redmine_contacts               4.0.4                                                      
  redmine_contacts_invoices      4.0.3                                                      
  redmine_graphs                 0.1.0

Files

Download all files
Screenshot from 2016-01-19 13-27-32.png (40.7 KB) Screenshot from 2016-01-19 13-27-32.png Mostafa Mirmousavi, 2016-01-19 10:59
Screenshot from 2016-01-19 13-22-14.png (59.1 KB) Screenshot from 2016-01-19 13-22-14.png Mostafa Mirmousavi, 2016-01-19 10:59
Screenshot from 2016-01-19 13-27-47.png (7.99 KB) Screenshot from 2016-01-19 13-27-47.png Mostafa Mirmousavi, 2016-01-19 10:59
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 #1

Updated by Go MAEDA over 9 years ago

  • Status changed from New to Needs feedback
  • Priority changed from High to Normal

At first, please try again without any plugins.
If the problem persists, could you provide a part of log/production.log when the error occurred?

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 #3

Updated by Go MAEDA over 9 years ago

The reason why I asked you to uninstall all plugins is to isolate the cause of the error.
If you cannot uninstall plugins even temporarily, please contact authors of plugins.

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 #4

Updated by Mostafa Mirmousavi over 9 years ago

I talked with authors of plugin about this problem, and received the response:

Sorry to say this is known problem, we are working on fix for it right now and hope to include it into the next plugin's release.

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 #5

Updated by Go MAEDA about 9 years ago

  • Status changed from Needs feedback to Closed
  • Resolution set to Invalid

Mostafa Mirmousavi wrote:

I talked with authors of plugin about this problem, and received the response:

Sorry to say this is known problem, we are working on fix for it right now and hope to include it into the next plugin's release.

Thanks for the feedback.
It has become clear that the problem is caused by plugins, I am closing this issue.

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