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Feature #21960
open
Notification for overdue task to a specific person (Not assignee)
Status:
New
Priority:
High
Assignee:
-
Category:
Email notifications
Target version:
-
Start date:
Due date:
% Done:
0%
Estimated time:
Resolution:
Description
I need redmine to send an email to a specific person when a ticket is overdue by sometime(say 3 days). And if its still not resolved for next 2 days, another email should be sent to some other specified person of next higher level in my organization.
Also is there any option to set due time when I need someone to complete a task by a specific time? For example, I need to set due time of a ticket as 04:00PM today.
Updated by Munek Dahiya almost 9 years ago
Guys,
Is there any plugin/patch that send the escalation email to a specific person?
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