Defect #2388: 422 response from mail_handler - Redmine

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Defect #2388

closed

422 response from mail_handler

Added by youngseok yi over 15 years ago. Updated over 14 years ago.

Status:

Closed

Priority:

Normal

Assignee:

Category:

Email receiving

Target version:

Start date:

2008-12-23

Due date:

% Done:

Estimated time:

Resolution:

Invalid

Affected version:

Description

To receive email, I'm using simple perl script to pull the mail from POP3 and redirect to rdm-mailhandler.rb.
If issue submission not successful, the script save mail to temp folder and reply to the sender about failure of issue submission.

During 2 weeks running, almost 70% of mail getting 422 response from mail_handler.

Posting to http://redmine.hostname/mail_handler...
Response received: 422

6% of them was 500 reponse, last of them was successful.

I attached one of them (causing 422 response) mail-20081223.eml. (mail address and some hostname blocked)

p.s. The issue submission fail notification useful because sender couldn't get any report!

Files

mail-20081223.eml (32.1 KB) mail-20081223.eml

422 response

youngseok yi, 2008-12-23 05:19

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Updated by Jean-Philippe Lang over 15 years ago

I see no defect here since I can receive the attached email using someting like:

ruby extra\mail_handler\rdm-mailhandler.rb --url http://localhost:3000 --key secret --project redmine -v < mail-20081223.eml

The issue is properly created.

The 422 response that you get means the ticket could not be created. There may be several reasons for that:

the user is unknown (no redmine user with the same email address as the email sender)
the project is not specified (you may specify a default project using the --project option)
you have created some required custom fields for the target project/tracker

You may find some usefull information in your log file.

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Updated by youngseok yi over 15 years ago

Status changed from New to Resolved

Thanks JP. The issue is not from redmine at all!

I had tried to use IPC::Run3 (perl module) to manipulate piping raw mail (scalar buffer in my script) to rdm-mailhandler.rb.
It seems better to save mail as temp file and do as explained above (< mail-20081223.eml). I don't know why but it works fine.

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