Defect #2388
closed
422 response from mail_handler
Added by youngseok yi over 15 years ago.
Updated over 14 years ago.
Description
To receive email, I'm using simple perl script to pull the mail from POP3 and redirect to rdm-mailhandler.rb.
If issue submission not successful, the script save mail to temp folder and reply to the sender about failure of issue submission.
During 2 weeks running, almost 70% of mail getting 422 response from mail_handler.
Posting to http://redmine.hostname/mail_handler...
Response received: 422
6% of them was 500 reponse, last of them was successful.
I attached one of them (causing 422 response) mail-20081223.eml. (mail address and some hostname blocked)
p.s. The issue submission fail notification useful because sender couldn't get any report!
Files
I see no defect here since I can receive the attached email using someting like:
ruby extra\mail_handler\rdm-mailhandler.rb --url http://localhost:3000 --key secret --project redmine -v < mail-20081223.eml
The issue is properly created.
The 422 response that you get means the ticket could not be created. There may be several reasons for that:
- the user is unknown (no redmine user with the same email address as the email sender)
- the project is not specified (you may specify a default project using the --project option)
- you have created some required custom fields for the target project/tracker
You may find some usefull information in your log file.
- Status changed from New to Resolved
Thanks JP. The issue is not from redmine at all!
I had tried to use IPC::Run3 (perl module) to manipulate piping raw mail (scalar buffer in my script) to rdm-mailhandler.rb.
It seems better to save mail as temp file and do as explained above (< mail-20081223.eml). I don't know why but it works fine.
- Status changed from Resolved to Closed
- Resolution set to Invalid
OK, thanks for the feedback.
- Category changed from Email notifications to Email receiving
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