Redmine

I do get some questions over and over from a few (very agile and reflective) customers. They go something like this:

1. How many (and what) issues passed "Queue to Backoffice" workflow-step (for a specific category or some other filter)?
2. What issues was tested by [insert tester] (show really as the member who change status from "Queue for test" to some of the new statuses indicating test passed or failed).
3. Who is our "best" tester (as defined in 2 above)
4. How many (and what) issues are at or have passed workflow-step "Approved by customer". First part of question is easy, the second is not.

I would assume most people solve this with (redundant) extra custom fields tracking the above information (like tester or a checkbox for apprived by customer). Well, i do that too, but it's not all that good. I cannot handle retest and worst case i does contain the wrong info (i did the test and updated the issue but forgot to set the field).

I know the tables and i do take some of this info via SQL (some joins) but would love to get it via GUI (and in summary).

Is this a need for the rest of you as well?

/T