Project

General

Profile

Actions

Defect #29454

closed

Error 500 while creating new issue

Added by Eric Perdigau about 6 years ago. Updated almost 2 years ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
Issues
Target version:
-
Start date:
Due date:
% Done:

0%

Estimated time:
Resolution:
No feedback
Affected version:

Description

Hi,

I'm sorry to ask for some help but it is quite strange. Today creating new issue get an error 500. Updating issue is working correctly ...

Here is the final line of production.log

Processing by IssuesController#create as HTML
  Parameters: {"utf8"=>"✓", "authenticity_token"=>"fi3vATpXgOHqN9DOVEk4CJWrRFBvtKHHPjj1LZLE/2iOtDmD3LOrKbpscYW4x5KslxDYsOyx0yIecSg9e6xYbw==", "form_update_triggered_by"=>"", "issue"=>{"is_private"=>"0", "tracker_id"=>"7", "subject"=>"test", "description"=>"", "status_id"=>"1", "priority_id"=>"2", "assigned_to_id"=>"", "parent_issue_id"=>"", "start_date"=>"2018-08-29", "due_date"=>"", "estimated_hours"=>"", "done_ratio"=>"0", "deals_issue_attributes"=>{"deal_id"=>""}}, "was_default_status"=>"1", "commit"=>"Créer", "project_id"=>"commercial-eric-perdigau"}
  Current user: eric (id=18)
Completed 500 Internal Server Error in 61ms (ActiveRecord: 12.7ms)

NoMethodError (undefined method `after_create' for nil:NilClass):
  app/models/issue.rb:210:in `create_or_update'
  app/controllers/issues_controller.rb:140:in `create'
  lib/redmine/sudo_mode.rb:63:in `sudo_mode'

And here the environment

Environment:
  Redmine version                3.3.1.stable
  Ruby version                   2.2.1-p85 (2015-02-26) [x86_64-linux]
  Rails version                  4.2.7.1
  Environment                    production
  Database adapter               Mysql2
SCM:
  Subversion                     1.6.17
  Git                            1.7.10.4
  Filesystem                     
Redmine plugins:
  redmine_agile                  1.4.1
  redmine_checklists             3.1.5
  redmine_ckeditor               1.1.4
  redmine_contacts               4.0.5
  redmine_contacts_invoices      4.1.2
  redmine_favorite_projects      2.0.3
  redmine_knowledgebase          3.2.1
  redmine_people                 1.2.0
  redmine_products               2.0.2
  redminecrm_custom_improvements 1.0.9

If somebody has a clue it would be great, everything was working fine yesterday, and today not, i tried to find without success

Thanks a lot

Actions #1

Updated by Go MAEDA about 6 years ago

  • Status changed from New to Needs feedback

Could you test again after uninstalling all plugins?

Actions #2

Updated by Go MAEDA about 5 years ago

  • Status changed from Needs feedback to Closed
  • Resolution set to No feedback
Actions #3

Updated by Dimitar (RedmineUP) almost 2 years ago

Hi Eric,

This is Dimitar from the RedmineUP Support Team.

I see that you have some of our plugins on your list:

  redmine_agile                  1.4.1
  redmine_checklists             3.1.5
  redmine_contacts               4.0.5
  redmine_contacts_invoices      4.1.2
  redmine_favorite_projects      2.0.3
  redmine_people                 1.2.0
  redmine_products               2.0.2

So, could you please contact our support team at ? And our support engineers will help you investigate the situation.

We look forward to hearing from you.

Best Regards,
Dimitar from the RedmineUP Support Team

Eric Perdigau wrote:

Hi,

I'm sorry to ask for some help but it is quite strange. Today creating new issue get an error 500. Updating issue is working correctly ...

Here is the final line of production.log

[...]

And here the environment

[...]

If somebody has a clue it would be great, everything was working fine yesterday, and today not, i tried to find without success

Thanks a lot

Actions

Also available in: Atom PDF