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Feature #3003

open

Better handling of unknown and aliased email addresses when submitting issue via email

Added by simon b over 15 years ago. Updated over 12 years ago.

Status:
New
Priority:
Normal
Assignee:
-
Category:
Email receiving
Target version:
-
Start date:
2009-03-18
Due date:
% Done:

0%

Estimated time:
Resolution:

Description

Currently incoming emails from unknown addresses are not processed.

Some redmine users also like to submit tickets from alternative or personal email addresses, and an ideal enhancement to the email submission would be:

1) possibility to add email aliases in addition to the default email address that is used for sending notifications. this way, an email from the default address or the secondary alias address will be accepted.
2) possibility to allow ticket submission from a previously unknown address. this could be mapped to a default generic user, or a new username created from the email address (both options could be avaialable to the administrator).


Files

create_users_from_emails_patch (11.4 KB) create_users_from_emails_patch Marius Hächler, 2009-04-24 15:10
fixtures.rar (1.21 KB) fixtures.rar Marius Hächler, 2009-04-24 15:10
create_users_from_emails_patch.patch (17.1 KB) create_users_from_emails_patch.patch Marius Hächler, 2009-04-24 15:11
create-users-from-emails.patch (18.8 KB) create-users-from-emails.patch Tero Tilus, 2009-05-14 14:35

Related issues

Related to Redmine - Feature #2334: Autocreate user account when user submits email that creates new issueClosed2008-12-13

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Follows Redmine - Feature #2230: Issue creation via email from anyone without a Redmine account using an Inbox projectNew2008-11-26

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