Feature #32641
closed"general_csv_encoding:" should be "UTF-8" in en.yml.
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Description
When language on "My Account" is set to “English” , then the Japanese character strings in tickets change to “????” when exporting to csv.
This is caused by that in "config/locales/en.yml" the English encoding setting is "general_csv_encoding: ISO-8859-1". If the setting is "general_csv_encoding: UTF-8", "????" will not happen.
Many users use both English and native language (not-English).
So "general_csv_encoding:" should be "UTF-8" in en.yml.English is special and different from other languages.
Related issues
Updated by Go MAEDA almost 5 years ago
FYI: You can switch the CSV encoding to UTF-8 when exporting data. This feature is supported in Redmine 4.0 or later (#26279).
Updated by Tomoko Shimizu almost 5 years ago
Sorry for not knowing the improvement of Redmine 4.x. My Redmine version is still 3.x. Please close this issue. And I now understand that UTF-8 with BOM causes error with old versions's excel.
Updated by Marius BĂLTEANU almost 5 years ago
- Status changed from New to Needs feedback
- Resolution set to Invalid
Tomoko Shimizu wrote:
Sorry for not knowing the improvement of Redmine 4.x. My Redmine version is still 3.x. Please close this issue. And I now understand that UTF-8 with BOM causes error with old versions's excel.
Thanks.
Updated by Marius BĂLTEANU almost 5 years ago
- Related to Feature #26279: Allow switching the encoding to UTF-8 when exporting to CSV added
Updated by Marius BĂLTEANU almost 5 years ago
- Status changed from Needs feedback to Closed