Defect #32729

Line breaks when creating ticket or comment via Mail

Added by Robert Röttger over 1 year ago. Updated 7 months ago.

Status:NewStart date:
Priority:NormalDue date:
Assignee:-% Done:

0%

Category:Email receiving
Target version:-
Resolution: Affected version:4.0.4

Description

Hello,

this affects new created issues from mail and tickets comments coming from mail.

when I send a mail like this:

hello
my
name
is

test

I will get in redmine:

<p>hello</p>
<p>my</p>
<p>name</p>
<p>is</p>
<p>&nbsp;</p>
<p>test</p>

this looks like this:

hello

my

name

is

test

this is pretty ugly and space consuming. its like double line breaks. can we not use </br> instead of <p> tags?

the prefered structure could be:

<p>hello <br/>my<br/> name<br/> is</p>
<p>test</p>

you get what i mean? only open a new paragraph when there is an empty line between.

tested with mails coming from outlook and from web interface mails.

History

#1 Updated by Go MAEDA 7 months ago

  • Category set to Email receiving

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