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Defect #36864

open

Email can't be dragged into Redmine 4.2.3

Added by Lei Liu over 2 years ago. Updated about 2 years ago.

Status:
New
Priority:
Normal
Assignee:
-
Category:
Issues
Target version:
-
Start date:
Due date:
% Done:

0%

Estimated time:
Resolution:
Affected version:
4.2.3

Description

Email can't be dragged from Outlook into Redmine 4.2.3.

Environment:
Redmine version 4.2.3.stable
Ruby version 2.6.8-p205 (2021-07-07) [x64-mingw32]
Rails version 5.2.6
Environment production
Database adapter Mysql2
Mailer queue ActiveJob::QueueAdapters::AsyncAdapter
Mailer delivery smtp
SCM:
Git 2.34.0
Filesystem
Redmine plugins:
redmine_agile 1.6.2

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 #1

Updated by Lei Liu over 2 years ago

It can be uploadded if you save email as *.msg file, the upload it.

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 #2

Updated by Lei Liu over 2 years ago

Ctrl + V works in Chrome. Not Edge.
Whether it is browser related?

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 #3

Updated by Dimitar (RedmineUP) about 2 years ago

Hi Lei,

This is Dimitar from the RedmineUP Support Team.

I see that you have some of our plugins on your list:

 redmine_agile 1.6.2

So, could you please contact our support team at ? And our support engineers will help you investigate the situation.

We look forward to hearing from you.

Best Regards,
Dimitar from the RedmineUP Support Team

Lei Liu wrote:

Email can't be dragged from Outlook into Redmine 4.2.3.

Environment:
Redmine version 4.2.3.stable
Ruby version 2.6.8-p205 (2021-07-07) [x64-mingw32]
Rails version 5.2.6
Environment production
Database adapter Mysql2
Mailer queue ActiveJob::QueueAdapters::AsyncAdapter
Mailer delivery smtp
SCM:
Git 2.34.0
Filesystem
Redmine plugins:
redmine_agile 1.6.2

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