Redmine

It can be uploadded if you save email as *.msg file, the upload it.

Ctrl + V works in Chrome. Not Edge.
Whether it is browser related?

Hi Lei,

This is Dimitar from the RedmineUP Support Team.

I see that you have some of our plugins on your list:

 redmine_agile 1.6.2

So, could you please contact our support team at support@redmineup.com? And our support engineers will help you investigate the situation.

We look forward to hearing from you.

Best Regards,
Dimitar from the RedmineUP Support Team

Lei Liu wrote:

Email can't be dragged from Outlook into Redmine 4.2.3.

Environment:
Redmine version 4.2.3.stable
Ruby version 2.6.8-p205 (2021-07-07) [x64-mingw32]
Rails version 5.2.6
Environment production
Database adapter Mysql2
Mailer queue ActiveJob::QueueAdapters::AsyncAdapter
Mailer delivery smtp
SCM:
Git 2.34.0
Filesystem
Redmine plugins:
redmine_agile 1.6.2