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Feature #37724

closed

Set custom fields on state

Added by Stefan Mueller about 2 years ago. Updated about 2 years ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
-
Target version:
-
Start date:
Due date:
% Done:

0%

Estimated time:
Resolution:
Invalid

Description

Dear all,
is it possible to set a custom field value on reaching specific state.
E.g.
Reset a custom field if ticket status is reassigned to "New"
Thank you very much
Best Regards

Actions #1

Updated by Stefan Mueller about 2 years ago

  • Status changed from New to Resolved

I put the question into the "Forum" (Conditional custom fields).

Actions #2

Updated by Mischa The Evil about 2 years ago

  • Status changed from Resolved to Closed
  • Resolution set to Invalid
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