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Defect #5911
closed
Problems importing E-Mails if there is an cc
Status:
Closed
Priority:
High
Assignee:
-
Category:
Email receiving
Target version:
-
Start date:
2010-07-20
Due date:
% Done:
100%
Estimated time:
Resolution:
Invalid
Affected version:
Description
We use Redmine as support-ticket system and project-management system. Therefor we created an e-mail-address our customer are able to create tickets with. We observed two problems:
a) If I send an e-mail to redmine and in cc to another person, redmine doesn't import the e-mail. (The same if cc an to is switched)
b) Could it be possible that user-e-mails need to be added case-sensitive?
One of our customer is not able to write e-mails to our support-email-address.
Manßhardt Sonja [Sonja.Mansshardt@WeberHaus.de] About 10 colleagues of her don't have any problem.
Thanks for your support.
Best regards,
Dirk Gnauck
Updated by Dirk Gnauck over 13 years ago
- Status changed from New to Resolved
- % Done changed from 0 to 100
We forgott to set no_permission_check = 1.
Now it works fine.
Updated by Felix Schäfer over 13 years ago
- Status changed from Resolved to Closed
- Resolution set to Invalid
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