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Feature #6229

open

Control Email Notifications By Tracker (Issue Type)

Added by Ryan Melville about 14 years ago. Updated over 8 years ago.

Status:
New
Priority:
Normal
Assignee:
-
Category:
Email notifications
Target version:
-
Start date:
2010-08-26
Due date:
% Done:

0%

Estimated time:
Resolution:

Description

I think it would be very useful for one to be able to control his/her email notifications by Tracker (Issue Type).

The "My Account" page currently allows control by project, but not for only select Trackers within projects. The criteria could be extended to optionally allow selecting particular Trackers within projects (or within all projects).

The use case here is as follows:

- One Redmine Project for an independently versioned software application.
- Multiple Trackers for this Project (Bug, Feature, Support, etc...).
- Some people are only interested in changes to Features (managers, marketing, sales, etc...).
- Some people are only interested in changes to Support requests (tech support).
- Some people are interested in all Tracker types for the project (developers).

Otherwise, marketing (for example) can't get notifications only for Feature changes - they must get all the "noise" from Bug changes as well. So they are apt to disable all notifications for the project and miss changes to Features.

A workaround is to have separate projects such as "My Project's Bugs" and "My Projects's Features". But this requires dual maintenance of projects (versions, categories, permissions, etc...). Also, it kind of defeats the purpose of having separate Trackers.

My guess is that this isn't a major change to the tool and it seems perfectly in line with its design and spirit - it's just an extension to the granularity of email notification preferences.


Related issues

Related to Redmine - Feature #13582: More flexible notification user settingsNew

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