Redmine

Actually, it would be nice if the term for projects were administratively customizable per level in the hierarchy.

For example, for an organization doing volunteer work:

Level 1: Department
Level 2: Client
Level 3: Project

The top level would be different departments (eg. Graphics, Marketing, Development). Below these would be the various clients that these departments undertake work for (internal or name of external client). At the third level would be various projects.

Another example, an organization selling tech something:

Level 1: Customer
Level 2: Type (eg. Support, Adhoc)
Level 3: Project

The top level would be different customers, second level has dichotomy between support cases (created by customers) and adhoc hours (for one-off jobs). Bigger projects would have their own Project at level three (eg. below 'adhoc' or similar).

I think what's missing here is the bigger picture to explain why this feature would be useful.

Therefore I have created another issue that tries to paint a more wholesome picture.

Crossing my fingers that it is legible, comprehensible and meaningful to others than myself :-)