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Problem with Gmail notification settings

Added by Ahmed Toulan about 14 years ago

Hey everyone,
I am trying to configure Redmine to send notifications using my GMail account.

My installation is on Debian, Versions:
Redmine - 1.0.2-4
Rails - 2.3.5-1.1
Ruby1.8 - 1.8.7.302-2

I followed this post http://redmineblog.com/articles/setup-redmine-to-send-email-using-gmail/

I have config/email.yml file that looks like the following: ###########################
production:
delivery_method: :smtp
smtp_settings:
tls: true
address: "smtp.gmail.com"
port: '587'
domain: "smtp.gmail.com"
authentication: :plain
user_name: ""
password: "password" ###########################

And I am getting this error

"An error occurred while sending mail (535-5.7.1 Username and Password not accepted. Learn more at )"

I checked the /var/log/redmine/default/production.log file and didn't find any errors.

Can anyone help me out :) ?

Thanks in advance.


Replies (6)

RE: Problem with Gmail notification settings - Added by Ladislav Nesnera about 14 years ago

Hi. This one works well for me. Maybe it helps

production:
  delivery_method: :smtp
  smtp_settings:
    tls: true
    enable_starttls_auto: true
    address: "smtp.gmail.com" 
    port: '587'
    domain: "gmail.com" 
    authentication: :plain
    user_name: "XXXXX@gmail.com" 
    password: "XXXXX"

RE: Problem with Gmail notification settings - Added by Nestor Amaya almost 13 years ago

I had a similar problem, but I resolved it by removing the "default:" email_delivery section in configuration.yml. I only kept "production: ".

Cheers,
Nestor

RE: Problem with Gmail notification settings - Added by Nestor Amaya almost 13 years ago

This was not true - removing default returned a faulty "success" message. In fact, notifications were disabled as a result of removing "default: " section.

I'm guessing the problem is with the TLS setup/support for my installation, since from the Google message boards, this errors has to do with authentication failure, but I know that my account/pwd settings are correct.

But I gave up trying to fix it. Turns out "sendmail" works for my setup, and is the easiest option...

Cheers,
Nestor

RE: Problem with Gmail notification settings - Added by Brandon Bertelsen over 11 years ago

It should be noted that if you installed on Ubuntu using apt, there are two settings locations only one of which is functional:

/usr/share/redmine/config # Not the right place

/etc/redmine/default/ # The right place to change your settings.

RE: Problem with Gmail notification settings - Added by Franta Vomacka almost 4 years ago

Anyone who is facing same issue like mentioned in original post => Email notifications using Gmail SMTP not working (stopeed working in my case) with error code: 

"535 5.7.8 Error: authentication failed: authentication failure"

and can't figure out why (like me) => check Gmail account Security settings => "Allow less secure apps: ON".

In my case, it seems, that after Redmine VM migration from one DC to another (different IP), GMAIL automatically disabled this feature (security reasons).
So in my case - after trying all variants of changing config file, found out this simple solution...
Hope it might help someone...

PS:
I also checked basic stuff like (Redmine running on Windows 2016)
  • Check if I'm able to connect directly from VM to Gmail server and port
    • Add telnet client from "Turn Windows features on or off"
    • from cmd 
      telnet smtp.gmail.com 587
      • if there is anything similar to this:
        220 smtp.gmail.com ESMTP u2sm755521edp.12 - gsmtp
        you're able to reach SMTP server and problem is elsewhere...
    (1-6/6)