Feature #13891
open
Field conditions depending on ticket status
Added by Jörn Allmers about 11 years ago.
Updated about 8 years ago.
Description
Conditions for ticket fields should be depending on the status of the ticket.
E.g. Date may be null if ticket is new but not is ticket is resolved.
What's about field permission (workflow settings)?
- Status changed from New to Needs feedback
This feature solves the problem only partly.
It would be cool if I could say something like "% done" must not be null and 100% if the state is closed.
Jörn Allmers: E.g. Date may be null if ticket is new but not is ticket is resolved.
Filou Centrinov: What's about field permission (workflow settings)?
The issue is that you cannot say that the
Date must be entered
before the issue can be closed,
and must be read-only when it
is closed.
- If I set the field to "Required" for status
Closed, then it can be changed when it is in status Closed.
- If I set it to "Read-Only", then it can be set to blank when closing.
Workaround is that for all Statuses that can lead to a closed Status, you will need to set the field to "Required".
Duplicate of Feature #9280
- Related to Defect #12146: Required (list-, user- or version) custom field "fixed version" with Multiple values allows nil value during status transition added
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Updated by Toshi MARUYAMA