Actions
Defect #14491
closed
MailHandler: Unable to determine target project (when allow_override=project and project=unassigned is used)
Start date:
Due date:
% Done:
0%
Estimated time:
Resolution:
Fixed
Affected version:
Description
We've had a problem with emails being rejected inexplicably for a long while now, but only recently did I realize that I could specify RAILS_ENV="development" to enable more detailed logging. That done, this is what the development.log file had to say:
Receiving message 14135
^[[1m^[[35mUser Load (0.7ms)^[[0m SELECT `users`.* FROM `users` WHERE `users`.`type` IN ('User', 'AnonymousUser') AND (LOWER(mail) = 'jdoe@example.com') LIMIT 1
^[[1m^[[36mProject Load (0.2ms)^[[0m ^[[1mSELECT `projects`.* FROM `projects` WHERE `projects`.`identifier` IS NULL LIMIT 1^[[0m
MailHandler: missing information from John Doe: Unable to determine target project
Here is the scraping script that we use:
#!/bin/bash
# Purpose: Fetch emails and import into Redmine
# Reference: http://www.redmine.org/projects/redmine/wiki/RedmineReceivingEmails
cd /opt/redmine
sudo -u www-data bundle exec rake -f /opt/redmine/Rakefile redmine:email:receive_imap \
RAILS_ENV="development" \
host=mail.example.com username=support@example.com password=PASSWORD \
move_on_success=accepted_emails move_on_failure=rejected_emails \
project=unassigned category=unassigned tracker=support \
no_permission_check=1 unknown_user=accept port=993 ssl=1 \
allow_override=project,tracker,status,priority,category,assigned_to,\
fixed_version,start_date,due_date,estimated_hours,\
done_ratio > /dev/null 2>&1
What is odd is that I can mark the email as unread, place it back in the Inbox and let the script try again and 9/10 times it will successfully pick it on the 2nd try. I haven't been running the scraping process in development mode long enough to see what the other failures log.
Files
Related issues
Updated by 
Updated by 
Updated by 
Updated by 
Updated by Toshi MARUYAMA 
Updated by
Actions