Redmine

Sorry, this is not a defect but a new feature.

If this is applied, emails sent from Redmine should have the Reply-To field set to the "redmine@domain.com" setting. Otherwise this would really break the Email Receiving on several systems.

Assume email is sent from "redmine@domain.com" and that as an actual email inbox with Email Receiving setup.

1. User A updates an issue
2. Users B and C get the email update
3. User B replies to the email. Since "redmine@domain.com" was the sender, that would be the recipient of the email
4. Redmine receives the email and adds an issue note from User B
5. Users A and C get the email update

Overriding "To:" would break this process at step 3, requiring User B to manually change the email recipient.

Eric Davis wrote:

If this is applied, emails sent from Redmine should have the Reply-To field set to the "redmine@domain.com" setting. Otherwise this would really break the Email Receiving on several systems.

Assume email is sent from "redmine@domain.com" and that as an actual email inbox with Email Receiving setup.

1. User A updates an issue
2. Users B and C get the email update
3. User B replies to the email. Since "redmine@domain.com" was the sender, that would be the recipient of the email
4. Redmine receives the email and adds an issue note from User B
5. Users A and C get the email update

Overriding "To:" would break this process at step 3, requiring User B to manually change the email recipient.

Okay.
It is what I didn't care of. As you mentioned about it, "Reply-To:" header should be redmine@domain.com only for Email Receiving enabled systems.

Eric Davis wrote:

If this is applied, emails sent from Redmine should have the Reply-To field set to the "redmine@domain.com" setting. Otherwise this would really break the Email Receiving on several systems.

What if the mail from redmine composed as follows.

• From : Author of the issue or note
• Reply-To : e-mail for Email Receiving

The notified person can send comment by using 'Reply' of e-mail client.
Most of e-mail client will use Reply-To address to send reply and, it will not include From or CC from original e-mail (this process will not cause duplicate notification)

I think the email with sender as author and reply-to as receiving e-mail will be more clear in most cases. and it will not break the process.

ActionMailer seems to support reply_to (I've checked v2.2.2)
How about to consider this?

setting for administrator could be used also.

• From as issue.author.mail, Reply-To as Setting.mail_from
• From as Setting.mail_from, Reply-To as Setting.mail_from

p.s.
In the patch attached, is it possible to make from as e-mail address with name.

"Order Watcher <watcher@example.com>"

We have just migrated to Redmine from the data jail that was Savane and I have to say that this feature is one of the very few things that I miss. Like the OP, I'd like e-mail notifications that I receive about new issues, comments, etc. to appear to come from the author, in order to assist with appropriate filtering in my e-mail client.

Is it possible this feature can be included in the Redmine 1.0 release?

I want redmine to just put the sender's firstname & lastname in the notification email, but continue
to the use usual sending address.

e.g instead of From: redmine@myredminesystem.com
use From: Donald Loflin <redmine@myredminesystem.com>

Then in email, you'll easily see who it's from, but replies automatically go back to the system. That's how Request Tracker and some others implement it.

Someone wrote me that he couldn't get my mod to work - well, one problem, what I mentioned above only works for issue_edit. In issue_add, you must set "f = #{issue.author} <#{Setting.mail_from}>"

Here's some code snippets from the issue_add and issue_edit functions in mailer.rb, which implement "From: Joe User <redmine@myredmineserver.com>" (ie First/Last changes, but the email address in <>'s is always the defined "mail_from" address).

  def issue_add(issue)
    redmine_headers 'Project' => issue.project.identifier,
                    'Issue-Id' => issue.id,
                    'Issue-Author' => issue.author.login
    redmine_headers 'Issue-Assignee' => issue.assigned_to.login if issue.assigned_to
    message_id issue
# DLOFLIN add, set from = "user name <sendaddress>" 
    f = "#{issue.author} <#{Setting.mail_from}>" 
    from f
# END DLOFLIN

  def issue_edit(journal)
    issue = journal.journalized.reload
    redmine_headers 'Project' => issue.project.identifier,
                    'Issue-Id' => issue.id,
                    'Issue-Author' => issue.author.login
    redmine_headers 'Issue-Assignee' => issue.assigned_to.login if issue.assigned_to
    message_id journal
    references issue
    @author = journal.user
# DLOFLIN add, set from = "user name <sendaddress>" 
    f = "#{journal.user} <#{Setting.mail_from}>" 
    from f
# END DLOFLIN