Redmine

Some body please reply

Are there any errors in MTA's log?

Go MAEDA wrote:

Are there any errors in MTA's log?

Where i can find MTA's Log file.

Issue also occur when i bulk edit on Redmine

Rendered mailer/_issue.text.erb (15.6ms)
Rendered mailer/issue_edit.text.erb within layouts/mailer (15.6ms)
Rendered mailer/_issue.html.erb (0.0ms)
Rendered mailer/issue_edit.html.erb within layouts/mailer (0.0ms)
Email delivery error: end of file reached
Rendered mailer/_issue.text.erb (15.6ms)
Rendered mailer/issue_edit.text.erb within layouts/mailer (15.6ms)
Rendered mailer/_issue.html.erb (0.0ms)
Rendered mailer/issue_edit.html.erb within layouts/mailer (0.0ms)
Email delivery error: end of file reached
Rendered mailer/_issue.text.erb (0.0ms)
Rendered mailer/issue_edit.text.erb within layouts/mailer (0.0ms)
Rendered mailer/_issue.html.erb (0.0ms)
Rendered mailer/issue_edit.html.erb within layouts/mailer (15.6ms)
Email delivery error: end of file reached
Rendered mailer/_issue.text.erb (0.0ms)
Rendered mailer/issue_edit.text.erb within layouts/mailer (15.6ms)
Rendered mailer/_issue.html.erb (0.0ms)
Rendered mailer/issue_edit.html.erb within layouts/mailer (0.0ms)
Email delivery error: end of file reached
Rendered mailer/_issue.text.erb (0.0ms)
Rendered mailer/issue_edit.text.erb within layouts/mailer (0.0ms)
Rendered mailer/_issue.html.erb (15.6ms)
Rendered mailer/issue_edit.html.erb within layouts/mailer (15.6ms)
Email delivery error: end of file reached
Rendered mailer/_issue.text.erb (15.6ms)
Rendered mailer/issue_edit.text.erb within layouts/mailer (15.6ms)
Rendered mailer/_issue.html.erb (0.0ms)
Rendered mailer/issue_edit.html.erb within layouts/mailer (0.0ms)
Email delivery error: end of file reached
Rendered mailer/_issue.text.erb (15.6ms)
Rendered mailer/issue_edit.text.erb within layouts/mailer (15.6ms)
Rendered mailer/_issue.html.erb (0.0ms)
Rendered mailer/issue_edit.html.erb within layouts/mailer (0.0ms)
Email delivery error: end of file reached

Go MAEDA wrote:

Are there any errors in MTA's log?

I am using redmine on windows so there is no MTA's logs.

In my case, only for some projects, notifications are not sent. I receive the following error:

Email delivery error: 550 5.7.1 Unable to relay

Has somebody similar problem? No more details is given by Redmine logs.

We are having the same issue with Redmine 3.3.0 on Windows Server 2012.

Single ticket updates work fine with email notifications, however when a bulk edit action is done the user receives a 500 internal server error. The log then shows the following:

Sent email "[our project name - Todo #8104] (Closed) ticket description" (310ms)
bcc: one@emailadress.com
Rendered mailer/_issue.text.erb (5.9ms)
Rendered mailer/issue_edit.text.erb within layouts/mailer (7.8ms)
Rendered mailer/_issue.html.erb (2.0ms)
Rendered mailer/issue_edit.html.erb within layouts/mailer (4.0ms)

Sent email "[our project name - Todo #8200] (Closed) ticket description" (243ms)
bcc: one@emailadress.com
Completed 500 Internal Server Error in 2438ms (ActiveRecord: 184.9ms)

EOFError (end of file reached):
app/models/mailer.rb:502:in `deliver_mail'
config/initializers/10-patches.rb:163:in `deliver'
app/models/mailer.rb:98:in `block (2 levels) in deliver_issue_edit'
app/models/issue.rb:982:in `block in each_notification'
app/models/issue.rb:981:in `each'
app/models/issue.rb:981:in `each_notification'
app/models/mailer.rb:97:in `block in deliver_issue_edit'
app/models/journal.rb:90:in `block in each_notification'
app/models/journal.rb:88:in `each'
app/models/journal.rb:88:in `each_notification'
app/models/mailer.rb:96:in `deliver_issue_edit'
app/models/journal.rb:302:in `send_notification'
app/models/journal.rb:67:in `save'
app/models/issue.rb:1678:in `create_journal'
app/models/issue.rb:210:in `create_or_update'
app/controllers/issues_controller.rb:299:in `block in bulk_update'
app/controllers/issues_controller.rb:285:in `each'
app/controllers/issues_controller.rb:285:in `bulk_update'
lib/redmine/sudo_mode.rb:63:in `sudo_mode'Sent email "[our project name - Todo #8088] (Closed) another ticket name" (299ms)
bcc: one@emailadress.com
Rendered mailer/_issue.text.erb (4.8ms)
Rendered mailer/issue_edit.text.erb within layouts/mailer (6.8ms)
Rendered mailer/_issue.html.erb (2.0ms)
Rendered mailer/issue_edit.html.erb within layouts/mailer (2.9ms)

If we close the ticket on which it failed using a single operation the notification is sent and no problem is given.

Same problem here, on Redmine v3.4.1:

Log console
-----------------------------------------------------------------------
=> Booting WEBrick
=> Rails 4.2.8 application starting in production on http:// [hide]
=> Run `rails server \-h` for more startup options
=> Ctrl-C to shutdown server
Exiting
[2017-07-20 12:20:09] INFO WEBrick 1.3.1
[2017-07-20 12:20:09] INFO ruby 2.1.9 (2016-03-30) [x86_64-linux]
[2017-07-20 12:20:09] INFO WEBrick::HTTPServer#start: pid=25464 port=-[hide]-
[2017-07-20 12:21:52] WARN Could not determine content-length of response body. Set content-length of the response or set Response#chunked = true
[2017-07-20 12:21:52] WARN Could not determine content-length of response body. Set content-length of the response or set Response#chunked = true
[2017-07-20 12:22:04] WARN Could not determine content-length of response body. Set content-length of the response or set Response#chunked = true
[...]
-----------------------------------------------------------------------

Log
-----------------------------------------------------------------------
[...]
Current user: [hide] (id= [hide])
Rendered mailer/_issue.text.erb (7.5ms)
Rendered mailer/issue_edit.text.erb within layouts/mailer (18.3ms)
Rendered mailer/_issue.html.erb (5.4ms)
Rendered mailer/issue_edit.html.erb within layouts/mailer (13.8ms)
[Locked forever here until it restarts...]
-----------------------------------------------------------------------