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Patch #2780

closed

Closed issues assigned to people are confusing

Added by Thomas Pihl almost 16 years ago. Updated almost 8 years ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
Issues workflow
Target version:
-
Start date:
2009-02-18
Due date:
% Done:

0%

Estimated time:

Description

Some customers use assignment as the way to push an issue forward. They do however forget to clear assignment when they close issues, cluttering up "my page", statistics and filters showing issues to be handled.

Since we never found a reason to assign a closed issue (if we need to assign it, it should have an open status), we patched /app/models/issue.rb to clear assigned if saving with a status that is closed.

This might be useful for others. If implemented in base Redmine there might be reasons to make this configurable IF someone do assign closed issues for a purpose.

There might be a nifty way to do this by plugin, i'm not all that up to speed with the hooks and stuff yet.

/T


Files

assigned-clear.patch (451 Bytes) assigned-clear.patch Thomas Pihl, 2009-02-18 18:30
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