Defect #28062

"Error 500" when creating a new task for a specific sprint

Added by Wesllen Queiroz about 5 years ago. Updated about 5 years ago.

Status:ClosedStart date:
Priority:LowDue date:
Assignee:-% Done:

0%

Category:Issues
Target version:-
Resolution:Invalid Affected version:3.2.5

Description

I am dropping into an Internalerror 500 page when creating a new task, of type functionality for specific sprints. Apparently it is something related to the Scrum plugin, which is even in its latest stable version (0.18).

log-redmine-eduzz.txt Magnifier - Log file (4.28 KB) Wesllen Queiroz, 2018-01-23 19:24

History

#1 Updated by Marius BALTEANU about 5 years ago

  • Status changed from New to Closed
  • Resolution set to Invalid

Please contact plugin author.

This is the Redmine issue tracker for reporting bugs or feature requests about the Redmine core software.

#2 Updated by Wesllen Queiroz about 5 years ago

Marius BALTEANU wrote:

Please contact plugin author.

This is the Redmine issue tracker for reporting bugs or feature requests about the Redmine core software.

Mr. Marius BALTEANU, I opened the ticket according to the instructions of the author of the plugin. You or some moderator can help me on this issue, which I have noticed, reaches other users of different versions.

#3 Updated by Go MAEDA about 5 years ago

I glanced through the log and found the fllowing lines:

NoMethodError (undefined method `>' for nil:NilClass):

  plugins/scrum/lib/scrum/issue_patch.rb:564:in `block in max_position'

It says that the error occurred inside the plugin. Perhaps the plugin has a problem or conflicts with other plugins. In any case, there is nothing we can do because plugins are not a part of Redmine core. Please contact the author of the plugin again.

#4 Updated by Wesllen Queiroz about 5 years ago

Thank you for your guidance, Mr. MAEDA and Mr. BALTEANU. I already opened a ticket for the plugin author.

Go MAEDA wrote:

I glanced through the log and found the fllowing lines:

[...]

It says that the error occurred inside the plugin. Perhaps the plugin has a problem or conflicts with other plugins. In any case, there is nothing we can do because plugins are not a part of Redmine core. Please contact the author of the plugin again.

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