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Defect #28062

closed

"Error 500" when creating a new task for a specific sprint

Added by Wesllen Queiroz almost 7 years ago. Updated almost 7 years ago.

Status:
Closed
Priority:
Low
Assignee:
-
Category:
Issues
Target version:
-
Start date:
Due date:
% Done:

0%

Estimated time:
Resolution:
Invalid
Affected version:

Description

I am dropping into an Internalerror 500 page when creating a new task, of type functionality for specific sprints. Apparently it is something related to the Scrum plugin, which is even in its latest stable version (0.18).


Files

log-redmine-eduzz.txt (4.28 KB) log-redmine-eduzz.txt Log file Wesllen Queiroz, 2018-01-23 19:24
Actions #1

Updated by Marius BÄ‚LTEANU almost 7 years ago

  • Status changed from New to Closed
  • Resolution set to Invalid

Please contact plugin author.

This is the Redmine issue tracker for reporting bugs or feature requests about the Redmine core software.

Actions #2

Updated by Wesllen Queiroz almost 7 years ago

Marius BALTEANU wrote:

Please contact plugin author.

This is the Redmine issue tracker for reporting bugs or feature requests about the Redmine core software.

Mr. Marius BALTEANU, I opened the ticket according to the instructions of the author of the plugin. You or some moderator can help me on this issue, which I have noticed, reaches other users of different versions.

Actions #3

Updated by Go MAEDA almost 7 years ago

I glanced through the log and found the fllowing lines:

NoMethodError (undefined method `>' for nil:NilClass):

  plugins/scrum/lib/scrum/issue_patch.rb:564:in `block in max_position'

It says that the error occurred inside the plugin. Perhaps the plugin has a problem or conflicts with other plugins. In any case, there is nothing we can do because plugins are not a part of Redmine core. Please contact the author of the plugin again.

Actions #4

Updated by Wesllen Queiroz almost 7 years ago

Thank you for your guidance, Mr. MAEDA and Mr. BALTEANU. I already opened a ticket for the plugin author.

Go MAEDA wrote:

I glanced through the log and found the fllowing lines:

[...]

It says that the error occurred inside the plugin. Perhaps the plugin has a problem or conflicts with other plugins. In any case, there is nothing we can do because plugins are not a part of Redmine core. Please contact the author of the plugin again.

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