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Feature #2905

closed

Enable per-tracker issue status set

Feature #2905: Enable per-tracker issue status set

Added by Haomin Liu over 17 years ago. Updated over 10 years ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
-
Target version:
-
Resolution:
Duplicate

Description

Hi All,

We are trying to use redmine to track not only development work items, but also general work items.

This brings a problem. For different types of work items, they seems to have different sets of issue stauts.

For e.g.,
1. For feature dev. items may have such set of status, say:
"proposed", "in evaluation", "in processing", "resolved", "verified"

2. For service related issues, it may have brand new set of status,
"New", "escalate to R&D", "resolved by customer service", "resolved by R&D", "Invalid"

Now Redmine seems to have only one set of status definition, I took some time but can not figure out how to configure it to fit my current need.

Any solution to me is appreciated!

Best Wishes
Haomin Liu
Brion Technologies.


Related issues 4 (2 open — 2 closed)

Related to Redmine - Feature #1853: Make Projects truly independent of each otherNewActions
Related to Redmine - Feature #973: Assign different status sets and workflows for separate projectsNewActions
Related to Redmine - Feature #7839: Limit trackers for new issue to certain rolesClosedJean-Philippe LangActions
Is duplicate of Redmine - Feature #5816: New issue initial status should be settable in workflowClosedJean-Philippe LangActions

Updated by Thomas Pihl over 17 years ago Actions #1

Dup of #973

Updated by Danil Sotnikov over 16 years ago Actions #2

+1
I also hope that will be supported :

custom fields appear only if the field A has the value B

Updated by Krzysztof Szalast over 16 years ago Actions #3

+1
I also need that feature

Updated by Wytze Keuning over 16 years ago Actions #4

Maybe I don't fully understand what it is that you want; but doesn't Redmine already support this feature? You can add different Issue statuses; you can also link these statuses to trackers and define a workflow. Depending on the tracker you choose when creating an issue you see different statuses listed (as defined in your workflow).

Updated by Dipan Mehta over 13 years ago Actions #5

As of today - Redmine 2.2.x this is quite possible already without any extra code. Basically, you can define all of the states as statuses

"proposed", "in evaluation", "in processing", "resolved", "verified"
as well as
"New", "escalate to R&D", "resolved by customer service", "resolved by R&D", "Invalid"

Now (under Administration > Workflow) for tracker feature do not tick for any state transition which goes to any other the states meant for service types. That's it, you will never see any of the "resolved by service" etc. under a feature!

This feature should be closed.

Updated by Toshi MARUYAMA almost 13 years ago Actions #6

  • Related to Feature #7839: Limit trackers for new issue to certain roles added

Updated by Marius BĂLTEANU over 10 years ago Actions #7

I think that this feature is available in Redmine 3.2.0 (#5816)

Updated by Toshi MARUYAMA over 10 years ago Actions #8

  • Category deleted (Custom fields)
  • Assignee deleted (Jean-Philippe Lang)
  • Priority changed from High to Normal

Updated by Toshi MARUYAMA over 10 years ago Actions #9

  • Status changed from New to Closed
  • Resolution set to Duplicate

Marius BALTEANU wrote:

I think that this feature is available in Redmine 3.2.0 (#5816)

Thank you for your pointing out.

Updated by Toshi MARUYAMA over 10 years ago Actions #10

  • Is duplicate of Feature #5816: New issue initial status should be settable in workflow added

Updated by Toshi MARUYAMA over 10 years ago Actions #11

Danil Sotnikov wrote:

+1
I also hope that will be supported :

custom fields appear only if the field A has the value B

Duplicate of #22026 or etc.

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