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Defect #32187
closed
Email notifications and create ticket
Status:
Closed
Priority:
Normal
Assignee:
-
Category:
Email notifications
Target version:
-
Start date:
Due date:
% Done:
0%
Estimated time:
Resolution:
Invalid
Affected version:
Description
Hi,
I have redmine application in my company.
I use this for create ticket for any problem for my customers.
Ticket automaticaly create when one customer send email.
After my customer is notifie by email when this ticket is create.
But if my customer reply at this email new ticket is created and i don't want.
Do you know any solution for resolv this problem or is not possible ?
ty,
Brice
Updated by Go MAEDA about 5 years ago
Please use forums for "how to" questions. Issues are used to report a bug, suggesting a new feature, or submitting a patch. Reading How to request help may be helpful for you.
Updated by Go MAEDA about 5 years ago
- Status changed from New to Closed
- Resolution set to Invalid
Updated by brice wilmet about 5 years ago
ok no problem. sorry, i have create a new discussion in "how to".
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