Feature #3448
closed
Add issue watcher that isn't a maintainer
Added by W Snyder over 15 years ago.
Updated over 12 years ago.
Description
My users often file forum threads etc instead of issue reports.
I then file an issue, but need to add them as a watcher.
However the issue add-watcher doesn't list normal users (as of svn 2669.). I believe it should, perhaps with maintainers first then normal users.
I have 60 thousand users. I can not have a simple dropdown of all potential users .
Maybe instead a manager should have a button on a thread ''Make this message thread into a trackable issue'', and preserve the creator (original message), while yourself have it as second message (the update, and expanding on why created from forum into issue).
I think this website, redmine.org itself, has also a lot of users and loading all of them to a dropdown is wasteful.
Kind regards
Adam Żochowski
Converting a message to an issue would be really nice, and I'd use it a lot. It doesn't 100% solve the problem though as I still get some email bug reports.
Alternatively, maybe a text box for the user name to add? It would be nice too to allow email addresses, but obviously that would be a lot more work. (This would let email issues to be entered into the database and the person replied to directly, without having to create an account for them.)
Adam Piotr Żochowski wrote:
I think this website, redmine.org itself, has also a lot of users and loading all of them to a dropdown is wasteful.
+1, I've seen reports of a large select fields (10,000s items) crash browsers.
Here's another suggestion which I've talked about with other people. Add the ability to open an issue "As someone". Example:
Eric Davis (Manager) opens a new issue as W Snyder (non-member). Now since W Synder is the "author", issue updates will be sent to that user's email address.
+1: Add the ability to open an issue "As someone".
I would like that too, but note it needs the same select-from-large-list solution.
Why not a "simple" textfield, where you can add the user to the watchlist?
- Status changed from New to Closed
- Resolution set to Duplicate
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