Project

General

Profile

Actions
Copy link

Defect #35605

closed

image upload error

Added by Burgess Chen almost 3 years ago. Updated over 2 years ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
Files
Target version:
-
Start date:
Due date:
% Done:

0%

Estimated time:
Resolution:
Invalid
Affected version:

Description

Hi, my colleague has some problems using redmine
When he uploads pictures or files, there will be an error
As in the picture

The machine performance has been checked and there is no abnormality

Files

Download all files
Snipaste_2021-07-26_14-56-06.png (42.8 KB) Snipaste_2021-07-26_14-56-06.png Burgess Chen, 2021-07-26 08:58
FileUploadError.PNG (8.28 KB) FileUploadError.PNG Rishikesh Pawar1, 2021-07-26 09:31
image.png (37.9 KB) image.png Burgess Chen, 2021-07-26 12:14
Info.PNG (13.8 KB) Info.PNG Write Permissions are allowed Rishikesh Pawar1, 2021-07-26 15:06
Info.PNG (13.8 KB) Info.PNG Rishikesh Pawar1, 2021-07-26 15:09
Snipaste_2021-07-27_09-26-11.png (558 KB) Snipaste_2021-07-27_09-26-11.png Burgess Chen, 2021-07-27 03:45
Actions
Copy link
 #1

Updated by Rishikesh Pawar1 almost 3 years ago

Even We are also facing the same issue. We tried increasing the file Size from Admin login, however the problem still persists.

Actions
Copy link
 #2

Updated by Rishikesh Pawar1 almost 3 years ago

My current version
Environment:
Redmine version 4.1.1.stable
Ruby version 2.5.8-p224 (2020-03-31) [x64-mingw32]
Rails version 5.2.4.2
Environment production
Database adapter Mysql2
Mailer queue ActiveJob::QueueAdapters::AsyncAdapter
Mailer delivery smtp
SCM:
Git 2.26.1
Filesystem
Redmine plugins:
no plugin installed

Actions
Copy link
 #3

Updated by C S almost 3 years ago

Have you checked the write permissions yet?
You can see it under Administration-> Information

Actions
Copy link
 #4

Updated by Burgess Chen almost 3 years ago

An error was found after inspection, as shown in the picture
How to adjust this part

Actions
Copy link
 #5

Updated by Rishikesh Pawar1 almost 3 years ago

Write Permissions are allowed. Please see the attached image. This is on Windows Environment.

Actions
Copy link
 #6

Updated by Rishikesh Pawar1 almost 3 years ago

C S wrote:

Have you checked the write permissions yet?
You can see it under Administration-> Information

Yes Write Permissions are allowed. Please see the attached image. This is on Windows Environment.

Actions
Copy link
 #7

Updated by Burgess Chen over 2 years ago

Thank you very much, the system used is the relevant version of Linux as shown in the picture
The upload function was normal last week, but I only received the response yesterday, and there will be errors when uploading.

Actions
Copy link
 #8

Updated by Burgess Chen over 2 years ago

Burgess Chen wrote:

Hi, my colleague has some problems using redmine
When he uploads pictures or files, there will be an error
As in the picture

The machine performance has been checked and there is no abnormality

-------------------------------------------------------------------------
0727:

After adjusting the folder permissions, files can be uploaded normally
Thank you all for your help

Actions
Copy link
 #9

Updated by Marius BĂLTEANU over 2 years ago

  • Status changed from New to Closed
  • Resolution set to Invalid

Thanks for your feedback.

Actions
Copy link
 #10

Updated by Go MAEDA over 2 years ago

Please use forums for questions. Issues are used to report a bug, suggesting a new feature, or submitting a patch. Reading How to request help may be helpful for you.

Actions
Copy link

Also available in: Atom PDF