Feature #37725

Change Issue Priority Due to Mail Subject

Added by Optimal OP Grupo Innova 2 months ago. Updated 2 months ago.

Status:NewStart date:
Priority:NormalDue date:
Assignee:-% Done:


Category:Email receiving
Target version:-


Hi to everyone,

I have the following case: we often receive alert e-mails from our firewalls, NAS, etc...

I would like to know if there is any formula to configure that when we receive one of these emails, through certain keywords present in the subject of the emails, a new issue can be registered with the priority status "Immediate".

Thank you in advance.


#1 Updated by Go MAEDA 2 months ago

  • Tracker changed from Defect to Feature
  • Category changed from Issues to Email receiving

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