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Feature #37725

open

Change Issue Priority Due to Mail Subject

Added by Optimal OP Grupo Innova about 2 years ago. Updated about 2 years ago.

Status:
New
Priority:
Normal
Assignee:
-
Category:
Email receiving
Target version:
-
Start date:
Due date:
% Done:

0%

Estimated time:
Resolution:

Description

Hi to everyone,

I have the following case: we often receive alert e-mails from our firewalls, NAS, etc...

I would like to know if there is any formula to configure that when we receive one of these emails, through certain keywords present in the subject of the emails, a new issue can be registered with the priority status "Immediate".

Thank you in advance.

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