Feature #3852
open
Allow users to comment on issues without having to go through Update
Added by Alex Bevilacqua about 15 years ago.
Updated over 12 years ago.
Description
This is a simple workflow thing. Not all users should be able to update all issues, so to leave a comment on an issue, there should be a top-level control that allows them to comment.
There are "quote" buttons on all the comments, which provides the functionality I'm talking about, but they require you to clear out the quoted text :P
Then edit your roles.
It is under: ''Issue Tracking :: Add notes''
You can then specify which role within project is allowed to add notes, and which not.
To ensure this control, disable adding notes from the ''anonymous'' and ''non-member'' roles.
Kind regards
Adam Żochowski
Adam Piotr Żochowski wrote:
Then edit your roles.
It is under: ''Issue Tracking :: Add notes''
You can then specify which role within project is allowed to add notes, and which not.
To ensure this control, disable adding notes from the ''anonymous'' and ''non-member'' roles.
Kind regards
Adam Żochowski
Adam,
All of my roles have "add note" enabled. The functionality I'm looking for is to be able to add a note without having to click the update link.
Adam,
All of my roles have "add note" enabled. The functionality I'm looking for is to be able to add a note without having to click the update link.
Yes, I agree. From a usability and workflow perspective, this is the most user friendly. It isn't always obvious to a client of our company that he must click the update link to add a note/comment. It is sometimes very confusing for them (clients are mostly no computer experts ;-))
I say more. It's a good idea to give administrator (or user himself) ability to enable "Add comment" form by default in issue view.
- Related to Feature #3143: Add an 'Add Note' function to issue, to avoid optimistic-lock of issue' update when user just want to add a note added
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