Defect #38540
closed
Redmine Version 4.1.1
0%
Description
We are using Redmine version 4.1.1 on Ubuntu 18.04 and using it for the last few years without any issues.
Today afternoon it suddenly stoped working, when we tried to start the Redmine it's giving us an error message as below
"/usr/lib/ruby/2.5.0/psych.rb:402:in `parse': (<unknown>): could not find expected ':' while scanning a simple key at line 153 column 3 (Psych::SyntaxError)"
No clue what started causing this issue. Struggling to resolve this.
any help will be much appreciated
Files
Updated by Go MAEDA over 1 year ago
- Category changed from Ruby support to Gems support
- Status changed from New to Needs feedback
Could you provide a full stack trace?
image_2023_05_12T10_04_04_091Z.png contains only the last two lines.
Updated by Holger Just over 1 year ago
Psych in Ruby's YAML parser. It appears that one of the YAML files read by Redmine during startup uses invalid syntax on your server. This is likely one of
config/database.ymlconfig/configuration.yml
The error occurs because someone has likely edited these files and has introduced some invalid YAML syntax.
Updated by Pushkar Sawant over 1 year ago
Thanks for the response.
Yes, Correct we just got the reason behind and its configuration.yml is missing ":" in one line.
Not sure how the file got changed.
But updating required Syntex to resolve this issue.
Updated by Holger Just over 1 year ago
- Status changed from Needs feedback to Closed
- Resolution set to Invalid
Thanks for your feedback. I'm closing this issue accordingly.