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Defect #41439

open

Roles to whom you can not assign an issue - problem when user is Author

Added by Maria Nundahl 21 days ago. Updated 7 days ago.

Status:
New
Priority:
Normal
Assignee:
-
Category:
Permissions and roles
Target version:
-
Start date:
Due date:
% Done:

0%

Estimated time:
Resolution:
Affected version:

Description

Hi,

I just realized that if the user have a role to whom you can not assign an issue it does not work when the user is the Author of the issue.
To me this must be a defect.
We have a customer role where you are not able to assign an issue to that role. We also have it set up on the role in the workflow so the assignee field is locked for this role.

We are providing support and we do nt want our customers to be able to assign a case to someone and we can not assign the case to the customer.

If someone "by mistake" assign the issue to the Author (our customer) the customer will never be able to assign it back which creates a lot of problem for us.

If the Author of the issue have a role to whom you can not assign a case this should apply to the Author as well.
Is there a set up or fix to this problem?

Please see our Redmine isntallation information:


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