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Feature #5215

open

Automatically notify project managers for unassigned tickets

Added by Robert Schneider over 14 years ago. Updated over 8 years ago.

Status:
New
Priority:
Normal
Assignee:
-
Category:
Email notifications
Target version:
-
Start date:
2010-03-30
Due date:
% Done:

0%

Estimated time:
Resolution:

Description

If a user is 'manager' of a project could he or she get a mail notification if a ticket was created that is not assigned to anyone? There could be a role setting 'Get notification for unassigned tickets'.

I know a user can set the notification by him/her self in the user settings. However, since we create and close many projects it is possible that this gets forgotten. And I'd like to make sure that someone will get an notification. Currently, if the user setting is not present, a manager has to check periodically if new unassigned tickets were created.

Atom-Feed is also an alternative, but it is not that convenient as mails.

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Also available in: Atom PDF