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Defect #5633

closed

"Update issue" UI inconsistent after you disable a tracker

Added by Brandon Bonds about 14 years ago. Updated over 7 years ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
Issues
Target version:
-
Start date:
2010-06-02
Due date:
% Done:

0%

Estimated time:
Resolution:
Fixed
Affected version:

Description

Setup

  • Trackers: Support, Bug, and Feature
  • Projects: MyProject
  • Custom field: Root cause, only in the Bugs tracker
  • Issue: 1234 in the Support tracker

Problem

Say I disable the Support tracker for MyProject. If I click on "Update" at the top, then "(More)" by Change Properties, the options for Tracker only shows "Bug" and "Feature", defaulted to "Bug". But my custom field, "Root cause", does not display. I have to first change the Tracker to "Feature", and back to "Bug", before it will show.

For me, "Root cause" is not required. I would guess that requiring it would result in an error if I just click "Submit". I would also imagine that in setups with only two trackers, my workaround (click on another) won't be available, so a user might get stuck on that screen unable to submit.


Files

edit-issue.png (32.5 KB) edit-issue.png Go MAEDA, 2017-01-11 13:50
Actions #1

Updated by Holger Just about 14 years ago

I think, there are basically two alternatives for solving this:

  1. On disabling of a tracker, force the user to move issues to another tracker
  2. Allow issue updates without forcing a tracker change.

Note that this tracker change is as of today only done for users with edit_issues permission. I would propose to include a disabled-but-selected tracker into the tracker list for existing issues, but not for new ones (also in the issue move form). That way, it is clear for the user, that she has to decide to move it.

Actions #2

Updated by Go MAEDA over 7 years ago

I cannot reproduce in Redmine 3.3.2.devel.16172.
This seems to be fixed in some version.

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