Redmine

Setup¶

• Trackers: Support, Bug, and Feature
• Projects: MyProject
• Custom field: Root cause, only in the Bugs tracker
• Issue: 1234 in the Support tracker

Problem¶

Say I disable the Support tracker for MyProject. If I click on "Update" at the top, then "(More)" by Change Properties, the options for Tracker only shows "Bug" and "Feature", defaulted to "Bug". But my custom field, "Root cause", does not display. I have to first change the Tracker to "Feature", and back to "Bug", before it will show.

For me, "Root cause" is not required. I would guess that requiring it would result in an error if I just click "Submit". I would also imagine that in setups with only two trackers, my workaround (click on another) won't be available, so a user might get stuck on that screen unable to submit.