Ability to hide a given ticket-post (for admin/managers by default)
At times you want to
- remove a spam comment
- merge the relevant info into the ticket description (wiki like)
- clear the ticket history to make it more easy to read
At the moment one can only edit a ticket-post and remove the text.
Thanks for the consideration.
#3 Updated by Terence Mill almost 11 years ago
Felix Schäfer wrote:
Glad you worked that out. There is a request to get a delete button for those, can't remember the ID though.
Having to Remove the text and save an empty box to remove an whole comments seems uncommon ui behavior. A button would be much more clear.