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Defect #22670

closed

Email reminder sent even if ticket is closed

Added by Markus Harrieder over 8 years ago. Updated almost 2 years ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
Email notifications
Target version:
-
Start date:
Due date:
% Done:

0%

Estimated time:
Resolution:
Cant reproduce
Affected version:

Description

We have the issues that some of our team members get email reminders ("25 issue(s) due in the next 1/3/7 days") even for already closed tickets.
I could not find any pattern, on some teammembers it works, others[me] get tons of closed ticket notifications. It seems to be related to the tickets somehow. The tickets are definitly closed but something forces redmine to list em on this notification mails. There are always 25Tickets per mail report. Its the exactly same behavior as described at #8108

We already verified that it is not related to any plugin. We uninstalled our two plugins for testing, behavior is the same.

Our environment:

Environment:
  Redmine version                3.1.1.stable
  Ruby version                   2.1.5-p273 (2014-11-13) [x86_64-linux-gnu]
  Rails version                  4.2.4
  Environment                    production
  Database adapter               Mysql2
SCM:
  Subversion                     1.8.10
  Git                            2.1.4
  Filesystem                     
Redmine plugins:
  redmine_contacts               4.0.3
  redmine_contacts_helpdesk      3.0.1

Thank you for any help!

Regards,
Markus


Related issues

Related to Redmine - Defect #21227: Email reminders sent for closed issuesClosed

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