Defect #29719
closed
[Receiving emails] Mail keep staying in my mail box and keep generating issues after re-fetching mail.
0%
Description
Attached file is the log after receiving mail and creating issue.
The issue often occurs when receiving a mail with text format. html format seems to not occur.
I see this message in the log.
--> Message <F651716E-37E4-4AF6-BBF7-B7DA70226643@hinet.net> NOT processed and left on the server
This is my command.
/usr/local/bin/bundle exec /usr/local/bin/rake -f /redmine/Rakefile redmine:email:receive_pop3 RAILS_ENV="production" host=10.1.1.1 username=username password=password port=110 project=test tracker=Support unknown_user=accept priority=normal status=new no_permission_check=1 no_account_notice=0 --trace
Environment:
Redmine version 2.6.3.stable
Ruby version 2.0.0-p353 (2013-11-22) [i386-linux]
Rails version 3.2.21
Environment production
Database adapter Mysql2
Files
Updated by fon1105 Lee about 6 years ago
- File Redmine_log2.txt Redmine_log2.txt added
I have another mail with the same issue. I attached the log. Does anyone who can help with this issue? Thank you.
Updated by Romain bekdache about 6 years ago
Updated by
Updated by fon1105 Lee about 6 years ago
Hello,
Could somebody help me with this issue? Thank you very much.
Updated by Pavel Rosický about 6 years ago
it looks like MailHandler#safe_receive returned false for some reason and the email was left on the server
https://github.com/redmine/redmine/blob/master/lib/redmine/pop3.rb#L59
but an issue was created anyway
https://github.com/redmine/redmine/blob/master/app/models/mail_handler.rb#L221
maybe something went wrong when creating an attachment in #add_attachments ? unfortunatelly there's no error in the log
could you try a recent redmine version? 2.6.3 is pretty old...
Updated by fon1105 Lee about 6 years ago
Thank you for your reply.
As I am using some plug-in which only works with older redmine version, so it's hard to try the recent redmine version.
I found the issue often occurs when the mail is text format instead of HTML format, no matter the mail has attachment or not.
Updated by fon1105 Lee about 6 years ago
Which files of Redmine system are related to fetch mail?
Is it possible to patch/replace few files with regards to fetch mail in my current Redmine (2.6)?
Updated by fon1105 Lee about 6 years ago
- Status changed from New to Resolved
Resolved by upgrading Redmine System.
Updated by Marius BĂLTEANU about 6 years ago
- Status changed from Resolved to Closed
- Resolution set to Invalid
Thanks for your feedback.