Feature #3660
open
Configurable subject of notification email for issue_add/issue_edit
Added by Don Pedro over 15 years ago.
Updated almost 6 years ago.
Category:
Email notifications
Description
Since Gmail is grouping emails into chains by their subject, it's very preferred that email subject will stay the same during all life of issue.
I.e., in /app/models/mailer.rb, in both issue_add() and issue_edit() email subject should not rely on issue status. I'm using:
subject "[#{issue.project.name} - #{issue.tracker.name} ##{issue.id}] #{issue.subject}"
Of course, it should be configurable per-user (something like checkbox "Gmail-friendly subjects" in email settings)
+1 - this would be great to be user configurable. Right now messages about tickets go all over the place in my gmail.
Another option would be to set the In-Reply-To email header field with a consistent message ID. This may cause gmail to thread the issues even with different subject lines.
It would be really nice if this was implemented by keeping the Message-ID of the first mail (i.e. when the bug is opened), and using that with In-Reply-To and References in subsequent e-mails.
Also, it would be cool to organize comments as a real mail-thread, i.e. each with a Message-Id used by subsequent comments (maybe also adding a "Reply" link to the comments view?)
David
+1
I like the idea of customizable subject, as the current one is too long for me (I would like to remove the issue.tracker.name from the subject).
I also updated #603---it seems gmail doesn't use the Message-ID or References header (added in #1401).
- Related to Feature #13111: New setting to include the status changes in issue mail notifications subject added
+1
I'm as well raising my hand for having customizable subjects.
I agree, this would be great.
I've added a patch to #13111 that gives you the option to include or not the status changes in issue mail notifications subject.
Marius BALTEANU wrote:
I've added a patch to #13111 that gives you the option to include or not the status changes in issue mail notifications subject.
Thank you very much, Marius. It's nice to see that even 9 years old bugs are addressed eventually. Just too bad I'm no longer using Redmine :(
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