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Defect #38388

closed

Cannot generate 2FA backup codes from redmine.org

Added by pasquale [:dedalus] over 1 year ago. Updated about 1 year ago.

Status:
Closed
Priority:
Normal
Assignee:
Jean-Philippe Lang
Category:
Website (redmine.org)
Target version:
-
Start date:
Due date:
% Done:

0%

Estimated time:
Resolution:
Fixed
Affected version:
4.2.9

Description

I think there is some misconfiguration on the web server: the email is send but the codes aren't generated.

Thanks.

Files

clipboard-202303291343-pfwlp.png (49.9 KB) clipboard-202303291343-pfwlp.png Go MAEDA, 2023-03-29 06:43

Related issues

Related to Redmine - Feature #39218: Send 2FA security notifications asynchronouslyClosed

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 #1

Updated by Go MAEDA over 1 year ago

I have confirmed the issue. Redmine show 500 error when I attempted to generate backup codes.

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 #2

Updated by Jean-Philippe Lang over 1 year ago

In Redmine 4.2, security notifications seem to be sent synchronously, unlike other notifications that are sent later. It triggers a timeout when sending the notification from redmine.org.
I've disabled these notifications and 2FA backup codes are now displayed.

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 #3

Updated by pasquale [:dedalus] over 1 year ago

Now it works, thanks!

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 #4

Updated by Mischa The Evil about 1 year ago

  • Status changed from Confirmed to Closed
  • Resolution set to Fixed

pasquale [:dedalus] wrote in #note-3:

Now it works, thanks!

Thanks for the feedback. Closing this solved issue.

I've opened feature request #39218 to track the request for sending security notifications asynchronously too.

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 #5

Updated by Mischa The Evil about 1 year ago

  • Related to Feature #39218: Send 2FA security notifications asynchronously added
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